After 2 armed burglaries in my (gated) complex and a murder the next town over I decided it was time for an alarm system. After dealing with a few salesmen from other alarm companies I called Safetouch. They sent out their sales rep Brian. He was very polite and explained the system in and out. When I didn't pass the credit application, he had a back-up plan. Brian went out of his way to make things work. Rob the installer was out in 2 days and did a complete install. Rob was polite, professional and cleaned up after himself before moving on to his next task. I perform monthly tests on my system without notifying the monitoring office and have always had an extremely fast (as advertised) response time. With the two-way communicator Safetouch is the only way to go! Read through your contract. You will see a 36 month contract with an auto renew for 2 years if you don't write to cancel within 60 days! It's there in plain English, anyone who complains about this hasn't read through the agreement. Thank you Safetouch! I will be sure to post and update if my experience changes. Josh Lambert
more