Good: Have used Lances Jewelry before, and this time was another exceptional experience. I called at 8:30 in the morning to see about getting a watch battery replaced. I was expecting to be told a time when they opened, but instead was told to come up there even though they were closed and knock, and someone would help me. I was floored. Tripp came to the door and replaced my battery while I waited outside. Astounded, I asked him his name so I could thank him. I would recommend Lances Jewelry to anyone..
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