Called Padma Salon after I got a haircut I was really unhappy with yesterday at a different salon, to see if they could try to salvage something. They squeezed me in within a few hours. Joanna (stylist) talked to me about what had gone wrong and what I wanted to change, and worked some magic to make the adjustments -- I thought fixing the problem would result in drastically shorter hair, but somehow she kept it at a decent length. It was clear in talking to her and seeing her work that I was in good hands. (She said that she and the other stylists have worked together for years.) And they didn't charge me a full haircut price for the "rescue." The place has a great feel, easy parking, convenient location in Hampden. Very friendly and professional. Overall, a really positive experience and will definitely become a regular.
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