Good: Hoehn Honda in Carlsbad has unprofessonal service reps and very inexperienced technicians. Due to their neglegence of my battery cable corrosion the whole cable now needs to be replaced. I took my Honda Element in for them to inspect and the kid who inspected the battery cable screwed it up and while I was driving, the car completely shut down, which could have been extremely dangerous. They are replacing my cable now and have had the car for four hours. It should only take an hour or less to replace.. Bad: low customer service and terrible inexperienced service techs.. Improvements: More experienced technicians who know what they are doing and better service reps without attitudes!. Other: I will never go Hoehn Honda of Carlsbad again nor would I recommend this dealership for any type of service..
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