Terrible service, liers, slow process and they have no idea what they have in the store. I got a camcorder at the store and after I got home I realized that they gave me a wrong camera. Same box - wrong camera. I didnt noticed trusting them that when I want S20 - they will give me S20 in the box. When you buy it at the store you dont see the product until you are walking out of the store. And I didnt check whats in the bag trusting that right product is there. They pretty much destroyed my Thanksgiving. I had to return camera through the mail and it took them more than a week to exchange and on top of that they never updated warranty even though I TOLD THEM to update it. Salesman had no idea what he was talking about, they are not educated about equipment. I had to tell him simple thing that camera DOES NOT take the XC cards. Unbelievable experience – NEVER AGAIN!!!
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