The plumber from Clarke Kent was at my house at 8:02 this morning and was here for about 2 hours. They did not sell the water heater to me but have been out to fix it on my side of the duplex and on the rental side too. He determined my thermostat was bad but knew based on the install date that there was still a warranty on the part. He left to get the part, came back to install it and charged me for labor only. He completely handled the part warranty for me at no extra charge. I can't be more satisfied and would recommend this company to anyone.
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