I am in the market for new windows and looking for the best deal. Good price, good quality. Some of these negative reviews are out of line and misleading. Under your advise, I logged into BBB and found 3 locations in WA.
#1 Lakewood, WA had 8 complaints in the last 36 months, all resolved. 4 complaints filed/resolved in the last year.
#2 Mukilteo, WA had 39 complaints in the last 36 months, all resolved. 10 complaints filed/resolved in the last year.
#3 Vanc, WA had 7 complaints in the last 36 months, all resolved. Only 1 of those complaints were filed/resolved in the last year, 6 were from 2-3 yrs ago.
Now, I'll be the first to tell you I don't care for salesmen. I think a product, if its good quality at a fair price, will sell itself.
Be fair, salesmen are salesmen. Some are rude, some are not. What were you expecting, windows for free??
Looks to me like the people who wrote negative reviews may have been from the same area of WA, perhaps had the same rude & pushy salesman?!? Just a thought.
I live near the Vanc WA area so I am looking forward to working with the Penguin Windows from this location. The odds look pretty good and in my favor for quality & satisfaction.
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