On Dec 19, I was a member of a party of 18 dining at Shout for a military Christmas Dinner. Reservation for the evening were made well ahead of time for 7:00 pm. Once we arrived the tables were not ready and there was no one upstairs. We did not get seated for about 45 minutes. All the waiters appeared comatosed, walking zombies. There was one female named Regina who seemed to be the 'Queen Bee' of the staff and made comments to us such as, "You guys need to stay in one seat and don't move" or just being flagrantly rude. We had to request the wait staff to come out to take the remainder of our party's orders. There was no refreshing of glasses, only upon request. Once the food arrived, it was basically thrown on the table and not even asked if we needed anything else. The food was fair but for $30.00 I would have expected more than just a piece of meat!!!! Had I known I would have brought me some potatoes and bread along to complete the meal. We had to continue to request any type of service as the wait staff peered around the wall at us. They kept leaving the door opened to the outside even after we requested it be closed. We ordered desert and coffee and were given our checks at the same time. A few of us were still attempting to the devour the tasteless dessert/coffee. A few of us got up to go to the restroom and when we came back our places were cleared. The 'Queen Bee' ordered one of the zombies to come out and tell us to leave so that a party of four could be seated. We were asked to move to another table. This caused an issue since the tables were being moved before we could even get up from the seats. Regina then became very disrespectful to one of our party members in a confrontational manner and continued to antogonize her as if she was attempting to provoke her. When asked for a manager we were told that there were 5 working but didnt have time for us. We eventually got Sunni but she immediately sided with the staff saying that this was the best of the best. Mark was no help either.
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