I had the same issues as the man above. In fact they still have not picked up all the wood that was cut down and no one will return my call. I was charged over 2 grand to cut and remove wood. It has been over two weeks and it is not done. They subcontracted a brush remover to get the job finished, didn't pay him enough, and he wont come get the wood till Robert gives him the remainder of the money. I will be skipping the BBB and going straight to small claims court.