I was looking for a more economic insurance, for car and home. I checked the web for a number of Austin brokers. I focused on companies I had some knowledge of as opposed to some of the ""brand X"" companies. I received quotes from everyone I contacted on-line. They ranged from the crazy to the sublime. When I called to follow up, some were responsive and some not.
However I heard from Rae Hernandez who listened to what I wanted and then called back with a quote, followed up by an email. The quote was half what I haad been paying before, but with better coverage. Ms. Hernandez was a delight to work with and I have recommended this agency to several of my friends, one of whom contaced the agency and had a similiar experience to mine.
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