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Zenni Optical - 40 Reviews - 448 Ignacio Blvd, Novato, CA - Eyeglasses Reviews - Phone (800) 211-2105

Zenni Optical

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448 Ignacio Blvd
Novato, CA 94949
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(800) 211-2105
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Zenni Optical - Novato, CA

Reviews

( 32 )
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( 6 )

Best

I was very nervous the first time I ordered from them because I have a very strong prescription and had never done so before and was leery of online stores especially for somethin...

Worst

terrible better steer away from dealing with people who barely speek English and they are in willing to work with you

love this place affordable 4/11/2018

I was very nervous the first time I ordered from them because I have a very strong prescription and had never done so before and was leery of online stores especially for something so important. I am glad I tried them though. My glasses have been inexpensive but good quality and I order two pair with scratch coat and everything for under half what I pay for one pair at the drs office. I have ordered from them about 3 times now and will continue to do so as well as recommend them to everyone who wears glasses. Shipping didn't take too long either.I also like that you can "try on" the glasses on their web site using an uploaded photo of yourself and it stores your prescriptions. more

Economical and fashionable glasses 3/28/2018

My daughter and I both ordered glasses from Zenni Optical. They were manufactured and delivered more quickly than the pair I ordered locally. We have only had our Zenni's for about 2 months now, but they are still in great shape. I was able to buy 3 pair of glasses (one with tinted lenses for sunglasses) for the same cost as a single pair locally. I have since ordered myself a pair of sunglasses from Zenni. more

pissed 3/2/2018

terrible better steer away from dealing with people who barely speek English and they are in willing to work with you more

Good Glasses 2/27/2018

Ordered a pair in February of 2017 and I have been wearing them for a year with no problems, so I will be ordering a pair with a new RX in a few days. more

Wouldn't order from these people if they were the only company in the business. 2/27/2018

I called the 800 number to ask how long it would take to get my glasses because I broke my current pair and my old pair was scratched. They told me that it could take less than a week and a half. I called them up after 3 weeks and they told me that the first pair was defective and they had to be re-made.Then they claimed that they had some manufacturing close down. Poor service. Poor quality. Bad company. more

Junk 1/3/2018

First Pair had to be returned for credit..They only issue a 50% credit if you don't want a replacement and this is only within the first 30 days. second pair was junk, temple broke within 2 months and couldn't be repaired. These are all made by a cheap Chinese manufacture . Spend a little more by a reputable US company such as Costco or other and get a quality pair of glasses that a company will stand behind. more

They have an acceptable margin of error when they make your lenses! 6/3/2015

Shoddy work not worth the cheap price. We ordered two pairs of glasses with an identical prescription. We received two pairs of glasses with slightly different prescriptions. When worn, one pair would result in slightly blurred vision, dizziness, etc so we took them to an independent retailer and sure enough the axis on both lenses was off slightly (on the messed up pair). We contacted customer support and sent the glasses back. After a month or so they came back to us (after we had to ask them what is going on) and said the glasses were fine. We asked about the difference in prescription and they said they would test them again. Finally got back to us that the glasses were within an acceptable margin of error. They have an acceptable "margin of error" when producing glasses to match a prescription. In other words, what you order is not necessarily what you get - but that is just fine. You'll "get used to them." more
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Online eyeglass retailer offers durable, stylish and inexpensive eyeglasses through their exclusive Zenni eyewear brand.

Editorial

  • Online eyeglass retailer offers durable, stylish and inexpensive eyeglasses through their exclusive Zenni eyewear brand.

  • 2/27/2008 Provided by Citysearch

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