The Willow Florist is a nice florist. I used them on vacation, and I was well pleased with their service. I thought since I was out of town and they knew it, I'd get bad service. I was surprised. I was out of town when I heard a dear neighbor died. So I wanted to call my favorite florist back home, but all I kept getting were busy signals. So I decided to try Willow Florist. And, I got what I felt was great service. The arrangement I settled on I never saw because I had it wired. I liked the way the employee took the time to describe almost all the arrangements in the fax book. She even waived a fee she normally charges because the other florist didn't charge it either. I would have never known either way. So let The Willow Florist take care of all your floral needs. You won't be sorry!