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Wild West Pony Parties - 2 Reviews - Paddock Dr, Mabank, TX - Other Professional Services Reviews - Phone (214) 762-3006

Wild West Pony Parties

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Paddock Dr
Mabank, TX 75156
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(214) 762-3006
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Reviews

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Best

Wild West Pony Parties brought a pony and a small zoo to my daughters 5th birthday and it was wonderfull!! The animals were so clean and the pony did as many rides as we wanted, n...

Worst

Our experience with Wild West Pony was ""OK"". The good news is, they did an excellent job of the petting zoo! The kids had a great time! The bad news is, the ponies left much to ...

""OK"" 3/19/2011

Our experience with Wild West Pony was ""OK"". The good news is, they did an excellent job of the petting zoo! The kids had a great time! The bad news is, the ponies left much to be desired. First, they forgot a pony (and I was very detailed in filling out the paperwork as to exactly what my daughters wanted for ponies). They did the best they could, but it resulted in my daughter crying as she did not get the pony she had been ""dreaming"" of, and was very excited to see. I did receive an apology, which I appreciated, but I did not receive a discount or anything for their mistake. Second, the girls leading the ponies were not friendly to the kids, and were even rude on multiple occasions. Basically, when I pay for this type of experience, I simply expect better customer service. - The details were not taken care of. The experience was ""OK"", but not ""great"". We are going with a different company next year since this experience was disappointing. more

Best Pony Party company in Dallas!!!! 11/26/2008

Wild West Pony Parties brought a pony and a small zoo to my daughters 5th birthday and it was wonderfull!! The animals were so clean and the pony did as many rides as we wanted, not to mention how friendly and clean the staff was. I highly recomend this company for any birthday parties or events that you plan to do, A+++!! Pros: friendly, affordable, clean Cons: time went by too fast!! more
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