Wihl's Auto Svc

The repairs done at this shop are good quality, the mechanics working there know what they're doing, BUT dealing with the owner is... a challenge. As a female I feel incredibly talked down to, even though I know what I'm talking about. Pros: Close... Cons: Rude Owner more

Look, this is not really a car service business. The ""business"" is actually a front for the church of scientology. Enough said. He spent 5 minutes talking about my car, and an hour pestering me to join the cult of scientology. Pros: if you find one please let me know Cons: wihl's auto service more

I took my car to Wihl's for an oil change. He said he'd call me when it was done. No call. So, I called three hours later and he gets snippy and asks me where I was. He brings my car around and tells me that I had a busted CV joint. I'm already not in a trusting mood because of the way he is talking down to me. I ask him to point out the problem to me. He is able to. I ask him how much it is going to cost me to fix it. My $20 oil change turns into a $220 bill. He says that he is actually doing me a favor by knocking $40 off the cost of labor. The overcharged me for the parts. I would know..I checked. He tells me to come back again at 4:30pm. At 4:30pm I go back. One of the employees brings my car around. He had found a ""NEW"" problem with my car. He told me that I needed to replace my rear coil springs around the struts on my car's back tires. He told me that it would cost me $400 for the parts and another $200 for the labor... putting my bill at over $800. At that point... I lost my patience and caught on to his game. What he didnt know was that I had helped put my car together...and I know for a fact that my rear coil springs were in tip top shape. So...I politely told him...Thanks but NO thanks..... I'll pay the $200...and leave. He tried a whole bunch of scare tactics on me. Telling me that ""Your car isn't going to make it home."" and ""Your springs are going to pop out on the highway and leave you stranded"" and ""Okkk, but you are making a big mistake by ignoring this today"". So......after i paid my bill and got home I looked online to price the parts that he COULD have sold me. The parts were only worth $75 a piece -tops. On top of all of this....My Ipod is now missing from my bookbag that was in my trunk. It was foolish of me to leave it in there..... but it was also foolish of me to thing that a small business would be an honest business. NEVER AGAIN. Please, don't make my same mistake. Pros: close by Cons: The Owner, The Staff, The Service. The business? more

I agree with the previous post and must say that Karl is the rudest person I have ever met. Do not believe in one word he says. Be ready to be treated rude once a problem arises. Pros: you dump your money fast. if you are in a mood to get cheated, you would. Cons: you original problem would not get fixed; besides you get a new problem, because the mechanic does not know what he is doing. more

I took my car to Wihls about a year ago for one problem, the problem continued and continued, everytime I felt leary about having them look at it, but he said he was giving us a discount, but the problem kept getting worse and he (Karl) kepts charging me more and more for things that I didn't even ask for -- when checked out by the dealership -- Wihls was totally wrong in diagnosing the problem. The owner - Karl is the one you have to deal with, he is rude, has lack of knowledge (he does not do the work), and does nothing but stare at you chest. Once I was trying to talk to him about my car and he was eating and spilling his messy sandwich all over his shirt and the spoke with food in his mouth -- it was so gross -- but I was willing to put up with that for good car service, but soon learned that they rip you off!!!! Pros: the only pro is that it was a convenient location for me Cons: poor poor service from the work to the customer service more