Wholesale Parts Direct

I walked in this dealership on the last day of the month. The sales guy I talked with must not have made his quota...I say this because he quoted nearly $4,500 above what the make and model I was looking for was worth. At that point, I simple turned and walked out. Yuck, yuck, yuck. Cons: Dishonest sales person more

Their sales representatives are extremly rude and unprofessional. I had to waited for 40 minutes to even talked to one of them and that person was awful. He even crumpled up the paper when we haggled over the price. Worst service. Stuck Up!! They are not the only honda dealership in Austin. Why don't you go somewhereelse where cares about the customers? Cons: rude sales representative ever, No Customer service !!!!!!!!!!!!!!!!!!!!!!!!!!! more

took the car in to fix the airconditioning system. had to take car back 2 or three times in two weeks because car continued to have the same symptoms. I've had to take the car back there because of their guarantee. Well $2500 dollars, aprox. 8 visits and 10 months later, the a/c still has same symptoms and now is not working again! This time their not returning my phone calls, so their is no attempt from them to fulfill their gurantees or provide customer service. I believe now that my trust in them was taken advantage of and/or their technitians are not qualified.\r \r very disappointed! more

Their service department assigns you a service representative. If for some reason your representative is extremely busy or if they are unavailable then forget about service altogether. The other representatives could care less about you because they are not assigned to you. I got unlucky and my representative became ""unavailable"" for a day. I can't get any info about my car over the phone at all. I'm going to have to go in and hopefully they can find my car so I can go somewhere else. As for quality of the technicians, I've gone there before and the work itself has been very good. If you have time and don't need your car for awhile then it wouldn't be too bad to take it there. Pros: Good technicians Cons: Flawed and inefficient Service Representative system more

The first time I went to First Texas was to take a look at a S2000. The sales man that I got stuck with was a guy that really didnt care for my interest in purchasing a car. He only answered my questions only with 1 or 2 words (you might want to elaborate more and work on your persuasion skills).Since the sales rep was not responsive to my interest and questions towards the car. I decided to ask the receptionist about how I can go about test driving one. As soon as I said that she looked me up and down and said, ""We only let ""Serious"" customers test drive our cars."" Only good thing I have to say about these guys are their service team. They answered all my questions with enthusiasm (something the sales rep didnt have) and without the stuck up attitude (something the receptionist had). Pros: Service team Cons: Everything else more

I regularly serviced my Honda Civic here. My mechanic was great and I really felt like a valued customer. That is, until the day I decided to purchase a new car. I knew I wanted another Honda, so I walked into the showroom. The sales person was rude, obnoxious and incredibly unhelpful. He talked down to me, didn't show me any cars and was really uninterested in my questions. I left after five minutes and have never returned since. I even abandonded Honda altogether and purchased a Jetta. Pros: Good mechanics Cons: Rude salespeople more