West Coast Heating Air Conditioning and Solar

West Coast Appliance Service installed the furnace that I purchased from Lowe's. Their people came on time and did a good job. They left everything pretty clean. I have no complaints. The furnace is working well. I would use them again. It was a smooth operation. more

They came and re-did my entire HVAC heating and cooling system, so they replaced my furnace and AC system. I had gotten bids from other contractors and West Coast was the third bid. I worked with Michael, he was a really good guy to work with. He gave me a great deal, their price was far below what the other contractors had bid. His guys came in a few weeks later and they were really good about getting things done. They knew what they were doing and knocked out the job in a matter of two to three days. I was really impressed with the job, it's a job well done. They have a quality control guy come through afterwards and inspect what the team did, so I did a walk through with them. It was a well organized, tidy job. The system has been working great for the last six months. more

A few folks I knew had used them to do air conditioning work, and they did my daughter's house as well, so I had heard a lot of good about them. I had them out to install a new heater and air conditioner. They were great. more

They were great. They were prompt, on time, and came and did the job in the exact time frame they said they would. We thought we had a problem, but it was just a user error. They came back right away to make sure it wasn't something they did wrong. more

I was very pleased with the experience, they did an excellent job. They installed a Trane furnace for me and it does its job well, it warms everything. They were efficient and they did a great job putting everything in. I found out about them from my next door neighbor who recommended them, and I recommend them highly. more

Their sales presentation, when they came down, I thought was very good and very professional. The only issue I had was when I signed the contract, which I did at home, the sales person did not offer me the form that allows you to cancel within three days. I brought that to his attention and he pulled it out, but that was the only negative experience I've had with the company. They ended up replacing our forced air furnace and air conditioner and they did a great job. more

I was here in the summer, and before I left I had to move the furnace. I just got back and turned it on, and so far everything is ok. They replaced the whole heating and air system. more

West Coast Appliance Services were very friendly when they came out. They were very efficient, and they completed everything on time if not before. When the tech originally came out and spoke to me, he was just very cordial, covered everything, and I felt they they gave me a very good deal on the heating and air unit they put in. more

We had them put in an air conditioner. It's the first time for 27 years living in the house having air conditioning. I thought the crew did an excellent job. Very professional and neat. They did everything we had hoped for and everything worked great. The cleanup was also exemplary. Lots of times you see these guys bail after 5 and you're left with a massive cleanup but that was not the case. more

They came and did what they were supposed to do, when they promised, for the price we agreed on. It's just the way any kind of construction or household work should be. They were easy to get to come out, and I talked to them about different options. They gave me written information and a quote, and I got back to them and told them which one I wanted. They came out a few days later, installed the unit, and it works fine. They cleaned up their mess, and like I said, they did what there supposed to, when they were supposed to, for the price agreed upon. more

My experience with West Coast Appliance Services was really good. I purchased a heater from them. They came out and installed it. There was a little hiccup but they came right out and fixed it. Everyone was nice and seemed to know what they were doing. more

My experience with West Coast Appliance Services was good. I think I found them in the paper. The heater broke down, and West Coast Appliance Services did good work! more

Sam showed up a little late, but was really pleasant to deal with. He explained the costs for the services I wanted up front. He worked quickly but efficiently. more

West Coast Appliance Services installed an A/C and furnace system in my house. Their people were very professional and their work was good. I haven't used the A/C yet but I have used the furnace and it works nicely. more

To put it simply West Coast Appliance Services were just excellent. The guys came in and did the install very quickly, professionally, and demonstrated easily recognizable expertise. They were clean and did good work. The guy who came in for a the bid was personable, friendly, and trusting. I actually had gone on to a second estimate and scheduled the work with them because it was lower priced, but they didn't show up when they said they would, so I said forget it and called West Coast back to perform the service. more

I wasn't there for their service, but they came, left the place clean, and did the job they said they'd do in the time they said they would. They were also very courteous of my boyfriend, who was there at the time, and they were just very nice. They sat outside and ate lunch on their break, then they came back in and did their thing. more

November 27, 2011 To West Coast Appliance Services Inc. On Tuesday 11.15.2011 I called WCAS (West Coast Appliance Services Inc.) and asked them to investigate a problem in my home; the wall above the wall heater was getting extremely hot. We made an appointment for the following day. On Wednesday 11.16.2011 WCAS sent Sam to my home. Sam checked the wall heater, which was functioning satisfactorily. He also checked the vent pipe in the attic by looking in the access door, BUT DID NOT ENTER THE ATTIC SPACE. He checked the flow on the roof outside. He said the only thing to do was replace everything, the heater and "all the way up". So I contracted with WCAS to do the job for $1450.00 and paid $200.00 deposit. On Saturday 11.19.2011 the installers (2) came and put in a new wall heater, a Williams Model 3509622. The installers did not want to replace the vent pipe. They reassured me that it looked OK, bottom and top. THEY DID NOT ENTER THE ATTIC SPACE. I paid the balance of $1250.00. After leaving the heater on for about an hour I discovered that the wall got hot, exactly the same as with the old heater. I called WCAS and Sam came out again on Monday 11.21.2011 and said he would talk to the installers and "resolve this issue". ON Wednesday 11.23.2011 another man came in a TRANE van and WENT INTO THE ATTIC SPACE and saw that the problem was a distorted vent pipe that was too close to the wall. He put a piece of sheet metal in, about 24"X24". I could not see exactly what was done, but it improved the condition markedly! Now much of the wall no longer gets hot! There is still one point on both sides of the wall just inches above the heater that still gets extremely hot after about an hour of operation. I called WCAS and a man told me to call back on Friday, after Thanksgiving. On Friday 11.25.2011 two more techs from WCAS came and replaced the vent pipe, leaving the two pieces of sheet metal in the wall, one on each side of the rising vent pipe. Overall the wall temperature is improved (not as hot) but still quite hot just above the heater (2 to 3 inches above heater top). I don't know the auto-ignition temperature of plaster walls, so I'm just hoping the walls can withstand the heat without igniting. I have a new heater and thermostat. The piece of sheet metal did the most good. I also now have a new vent pipe. Still the wall is too hot just above the heater. I don't know the temperature, but I cannot leave my hand on the wall just above the heater. I am writing this to be clear about everything. I am happy to have a new wall heater, thermostat, and vent pipe. Also the sheet metal in the wall is helpful. Everyone at WCAS has been professional and treated me well. A mistake was made in diagnosing my problem however, and is still not completely resolved. I don't know if the remaining amount of heat in the wall (after an hour's operation of the heater) is safe. Sincerely, Bob more

I definitely would recommend West Coast Appliance Services. Overall, I would say that they were absolutely excellent. In fact, I have already given their name to two people. more

The salesman came over from West Coast Appliance Services and we decided on what we were able to do. They were basically able to do it fairly soon, at our convenience, and they just came in, worked hard at it, got it done, and there were no issues or problems, so it all went smoothly. more

West Coast Appliance Services did a neat, clean, good job for me. They were very polite, and I give them a very good recommendation. When they came back out for the final inspection, their work passed with flying colors. I was very satisfied. more