You will get what you are paying for . I was so anxious to order a service after reading all the reviews . Apparently they came ontime and did a good job!! I got a $10 off as promised on their website . I do understand what we can expect for $ 60 service, and they exceeded my expectation. Its all depend on how you approach . I personally had to be there and provide guidance on each and every items to be cleaned . If you give the keys and assume they will do the job , you are at risk of a bad service . A family constis of mother and two children came to our house and obviousely the mother had some leadership qualities and controled the others well. Her name is Laurena and I would recomend them for any of you to try.