Vulcan Basement Waterproofing

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76-28 Parsons Boulevard
Fresh Meadows, NY 11366

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(718) 823-7024
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Reviews
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Best

Vulcan Basement Waterproofing is excellent. Mike helped resolve a sump pump problem right when we called in. He's professional, friendly, and knowledgeable. I felt very comfortabl...

Worst

I found Vulcan quite expensive considering I only required a french drain on one cellar wall. The salesman had said the job would take about 5-6 hours and about a seven man crew....

Precise and knowledgeable 6/19/2013

They did an excellent job of coming in within a day of us calling to assess the basement and starting the project within a few days. They installed a sub-pump and the installers were clean, precise with the space given to them, and knowledgeable. Good to work with! more

Great work done a year ago, no problems since 6/18/2013

Vulcan Basement Waterproofing installed the electric pump to pump the water out of my basement and it worked well. I have had no problems since and the work was done a year ago. I would highly recommend their lasting solutions to leakage problems. more

Reliable perfection. I don't think anyone could give me better service. Outstanding. 5/20/2013

Vulcan Basement Waterproofing was just so good when we were so stressed out. They were so reassuring and comforting that they would take care of everything. And they took care of it perfectly. We even had the air tested and everything was fine. We would absolutely use Vulcan Basement Waterproofing again. I wouldn't even bother to look for anyone else. Paul was so understanding and sweet. I had a great rapport with the secretary. They waited for the insurance money to go through. It was just all a very very nice experience. more

Great follow-through 5/15/2013

Vulcan Basement Waterproofing was recommended to me very highly by my next door neighbor and now I would not hesitate to recommend them highly to anyone. We had noticed some seepage in the basement in my mother's home that has wall to wall carpet. This is a common problem in our neighborhood. Similar water damage/prevention work was done with our neighbor 5 years ago and they haven't had a drop of moisture in their basement since so we decided to call Vulcan. We called the estimator and they said they would dig a trench, put in a perforated pipe, leading into a tank to pick up any outside moisture. The tank had a switch that puts a pump into a sewage line. They offered to have their own handyman or our own remove things off the walls before the work was to be done. We used their terrific handyman, and he disconnected anything on the walls and cleared the outside perimeter. Then they sent a 5 man crew to do the trench and put in the pipes, fill it with gravel and cement back and the work was done in about one and a half days. They did the work exactly as described and they squeezed us in a week earlier and gave us another 5 off the cost estimate. Great service and got the work done sooner rather than later. more

Honest, professional and courteous service before and after sales. 5/14/2013

Vulcan Basement Waterproofing is equally professional before and after sales. They came out in advance to give me an estimate and tell me what to expect: the good, the bad and the ugly. They prepared me for the dirt, dust and debris. When they were installing the sump pump and the dust started flying my heart stopped, but they prepared me for that too. They put up plastic curtains and taped everything off to contain the mess. It was dirty while they were working, but clean when they left. They were very thorough and explained how to test the sump pump. Everything turned out fine. From gentle rains to a hurricane, everything has worked perfectly. We have had plenty of rain and opportunities for it to fail and/or not work properly. Hurricanes are unusual this far north, but when Hurricane Sandy came through the system performed flawlessly. Believe what their staff tell you, these are honest folks. They are true to their advertisements and their word, you can trust them. They explained the work process to me, what I could expect after, and everything happened exactly as they said. more

From beginning to end, it was a very good experience. 5/10/2013

Vulcan Basement Waterproofing just waterproofed my basement. They did everything well, I had no issues arise. They were quick, efficient, and very nice. I highly recommend them. more

Vulcan Basement Waterproofing does a good job. 5/8/2013

Half of my house is below ground so Vulcan Basement Waterproofing was only able to do 2 sides without digging up the house. But this difference that only two sides makes is remarkable. I have no dampness. There's a big difference in the atmosphere. I no longer need to use a dehumidifier. I did okay during Hurricane Sandy so I hope it remains that way. more

Gave me peace of mind, no more worries about water problems! 5/6/2013

Vulcan Basement Waterproofing was very courteous. They answered any questions I asked and explained whatever they were doing. They did the work very well and very efficiently. Whatever was explained to them they did. I have no real complaints! more

Vulcan Basement Waterproofing did a wonderful job! 5/3/2013

They were immaculate! They came when they were supposed to, they did a great job, and cleaned up very well before leaving. I'm very pleased with their work and service. more

We're very pleased with the work they did. 5/1/2013

We had called around, we were looking to waterproof the basement since we were finishing it. We were getting phone numbers for different companies. They all wanted us to do a lot of preparation before they came and did their job. I happened to remember seeing Vulcan's name where we used to live, seeing their trucks, so I thought to call them. They came out, gave me an estimate, and were able to arrange financing on the spot. They came and did the job in one day, and they did a terrific job. They cleaned up after themselves once the work was done. more

Wonderful people to work with. 4/30/2013

Vulcan Basement Waterproofing just waterproofed our basement and we are very satisfied with them. Their people are very serviceable and they did an excellent job all-around. more

Their alternative option made a difference. 4/26/2013

Vulcan Basement Waterproofing couldn't do anything about waterproofing in my house, but they did put in an air venting system that makes a difference. They have very good service. more

Great work will recommend 100 4/25/2013

Vulcan did a great job in my basement. I had a very bad flood when we got hit with the hurricane sandy and did not know what to do. I called a few other companies but decided to go with Vulcan since they were the most experienced that has been in business for many years. During the process of the job getting installed I was very scared it was not going to work but after speaking to the installers they explained everything to me and made me trust and believe the job was going to come out great. After having my drains installed I haven't had a drop of water since. I thank you and your staff very much for a job well done. more

They were wonderful! 4/23/2013

Vulcan Basement Waterproofing came in to our office and gave us an estimate and a time for when they would return to complete the job. When they returned for our appointment, they finished the job completely. We have not seen any more water since their service. more

Efficient, effective, and knowledgeable. 4/22/2013

I had a water problem in the cellar and I couldn't solve it. I called two or three companies and they all suggested things but the problem didn't go away. Then when Vulcan Basement Waterproofing came, they knew exactly what to do. They wrote up the contract and went ahead with it in a timely manner. I really appreciate their work. They got the basement dry, thank goodness. more

It's the best thing I ever did. 4/3/2013

I had no problems from the day they first came out to come look at the situation, to the day they came out and did the work. They cleaned up everything afterwards and the new system works perfectly. I haven't had a drop of water since they installed it. more

They did a good job. 3/28/2013

I had a good experience with Vulcan Basement Waterproofing. They came when they said they would and were very polite. Their staff are very nice people, they cleaned up well and I am very pleased. I haven't had any problems, no water in my basement. more

Attentive customer service 3/27/2013

Vulcan Basement Waterproofing put the wall back up in my basement and we have no water now. I did have some minor concerns after the work was completed, and what made them really stand out was their response to my concerns. They came back every time I called with a concern to tweak or check-up on the work, for free, and make sure it was all working properly. more

A pleasant and easygoing experience. 3/25/2013

Vulcan Basement Waterproofing completely waterproofed our basement. They did half of the basement about 9 years ago and we just had them complete the project. They were done in a short amount of time, on the same day they came out, which was great. more

Did good work. I would recommend them. 3/19/2013

I had no problems with Vulcan Basement Waterproofing. They dug a trench around the perimeter of the basement and installed a sump pump. It was a fairly basic job, but they did a good job. They just seemed like they knew what they were doing, and they didn't waste any time. more
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  • Neighborhoods: Murray Hill
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