Really, Really great food, and YES, worth the wait! But you know, I get a little tired of places like this that have odd or dysfunctional systems of lining up, waiting & ordering, they know it and yet the kind of arrogantly say ""this is who we are"" as if that's part of the charm. It isn't. We are here because the food is great. Why not think a better system of lining up & ordering. Could be as simple as a few lines and a movie type rope. You mght even find that better flow leads to more business. At the very least you will be trying to make it easy on your loyal customers. Change can be good!