Velocity Local

Velocity Local, who’s parent company is Live Deal based out of San Diego CA. and now has offices in Las Vegas is a full service social media company for small businesses. I was recently hired there by their Director of Business Development on October 30, 2013 for the position of Social Media/Marketing Associate; which at the time I felt was an amazing opportunity as the job though semi entry level, was directly affiliated with my degree as I have a BAS specializing in Advertising & Public Relations with a Minor in Media. The following Monday as I started my new position I was not being trained in anything pertaining to my position and the responsibilities I would have and was just instructed to shadow customer service reps. On November 5th 2013 to show initiative I spoke with the Director of Business Development and suggested going to San Diego to train directly with my counterpart so that I may be more effective and this individual liked my idea and informed me I would be reimbursed for my time driving as well as gas and breakfast, lunch, and dinner expenses and to report to the San Diego office the next morning. I began training with my counterpart and was able to do everything that this individual instructed me to and everything seemed fine. On Thursday 11/7/13 the San Diego office was a buzz because the Director of Business Development suddenly and unexpectedly quit. The following was amazing on the disorganization and improper treatment this company does. After a full day of training again and seeing many meetings taking place to find out what is going on I get pulled into a meeting with the CEO as well as the Quality Control Manager. There I am asked what is my education background as well as my employment background. After explaining this and coming to find out that the CEO in a way was completely unaware what I was hired for he went ahead and sugar coated basically not only demoting me to a customer service position when he was unaware that I was full time and they no longer needed full time reps. more

Velocity Local produced an amazing product for us and we couldn't be happier with the results. They really took on our project as it was their own and they pulled through to the finish line. We are very happy with the website and have received some great comments about it. We plan to work with Velocity Local again for our future projects and online marketing. Thanks again!!! more

It's funny that Velocity Local reviewed itself and gave itself 5 stars to balance out the low ratings, yet it's not surprising to me after dealing with them. I signed a contract with Velocity Local on 4/9. Per the agreement I was expecting to receive Web Design, Mobile App, Social Media Marketing, Local Marketing, Custom written social media updates, Social Media engagement (retweets, fan follows, likes, circle additions), etc When we met on 4/9 I showed the Velocity Local team my current website and let them know that I was only looking for a few minor changes. They told me it would be easy since most of the work was already done, but that it would still take two weeks to turn around which I was ok with. I sent an email on 4/21 to follow up because I had not had any contact with Velocity Local since the agreement was signed. I was expecting social media updates on my behalf and a google + account to be set up. I called again on 4/23 to follow up because I hadn't heard anything and received a call back on 4/24 to let me know the website was done. The website was not even close to the changes we spoke about. They had put stock pictures from the internet on the site and just copy and pasted some content from my current site. Anything they did add themselves (like some new tabs - had spelling errors). The next time I spoke to anyone at Velocity Local was on 5/3. I told them that I wanted to cancel and wanted a refund. I was told a manager would call me Monday. No manager called Monday, I did speak to 2 people and was told that not only would I not get a refund but they were going to charge me for the next month on 5/9 because I didn't give a 30 day cancellation. Since then they have agreed not to charge me again on 5/9, but I am still out quite a large sum of money. I have asked the people I was working with at Velocity Local for a manager's contact information and they have refused to provide it. I have been told that they will "try" to get someone to call me. more

Velocity Local is a full service, turn-key solution for small businesses who want to market their business. We offer a wide array of products. From our mobile applications which helps small businesses be more visible and more attractive, to our search engine marketing which helps businesses get seen on major search engines. Best of all, we do all the work so our customer focuses on what they do best: run their business. http://www.facebook.com/VelocityLocal http://twitter.com/Velocity_Local http://velocitylocal.com/ more