Value City Department Store

Good: The illusion of wonderful merchantdise within the store that gave me idea's for my home when shopping at a competitor store. And the fact they had free popcorn and free refreshing cold beverages.. Bad: I didnt like the service at all. It was more like the employees trying to meet their quota instead of meeting customer need. I dont the deceptive sales ads, which will lead you to believe that you are paying for quality furniture but in essence fake nuts and bolts, fake distructive fabric and fake wood.. Improvements: I wont be back, I really dont care.. Other: I was a dissatisfied customer and the attitude of management at the Bucholzer Store was "oh well". I had to go through hoops and loose my religion to get my hard earned money back.. more

Value City is similar to a TJ Maxx or Marshall’s in that they have a wide variety of items that are constantly changing. I find Value City to have things that are of a little less quality than TJ Maxx and Marshall’s. They sale everything from clothing to shoes to small household appliances, such as blenders. The prices are very good. I usual find the store to be messy and unorganized, so you really have to look hard to find something. more

We were recently shopping for a matress set for our daughter's room. When we entered Value City Furniture, we were immediately met by a salesperson who led us around the mattress section. She was helpful and knowledgable and gave us time to decide on our own (without hovering over us). When we were ready to purchase, she wasn't pushy and explained all the terms to us so we weren't unsure of anything. We picked up the matress that day and haven't had a problem since. The matress is great quality and was inexpensive compared to other places we looked. more