I worked for VPS for a short time as a dispatch operator. In that time my training and instruction for this position was minimal at best. They handed me my radio, phone, and computer and expected me to perform as if I'd been working there for years. I am a professional, I am hard working and did my job to the best of my ability. The communication equipment used by dispatch and officers in the field is old and in deplorable condition and did not work correctly most of the time. The noise level in the dispatch office was overly obnoxious for most of my shifts so that it was impossible to hear customers or officers when they called for service or information. Loyalty was never a question, as I was dedicated to learning all that I could to support those officers in the field and to be of help to my co-workers and customers. In the time I spent at VPS, I learned how others, mostly officers in the field, are treated. They are gossiped about, insulted and made fun of behind their backs. For the most part, the officers in the field are hard working, dedicated individuals and do not deserve that kind of attitude from those they must rely on to do their jobs effectively. If you are expected to be loyal to a company, that company should at least be deserving of it. In my opinion, VPS does not deserve it. Most of the lower ranking employees, officers and office personnel alike, are not respected at all. They are made a joke of and their efforts are disparaged by their supervisors and higher ranking members of their team. I have never written a negative article or spoken out against any employer before, whether they may have deserved it or not. This time, however, I felt compelled to speak up. I have never been so disgusted by the conduct of a supposedly reputable company. If this review saves one person from the indignity many have suffered while employed with Valley Protective Services, my responsibilty to the employment seeking public has been served.
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