United Savings Bank

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1510 Packer Ave
Philadelphia, PA 19145

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(215) 467-4300
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Reviews
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Best

I switched my account from Bank of America after they announced the $5 month fee for using my debit card. I was referred to United by a family member who had been banking there f...

Worst

I;ve had my accts at USB for several years. Over the years I've noticed a declining attitude at several of their branches where I frequent. The staff seems disgruntled and is in n...

Editorial review from Citysearch 5/6/2013

Friendly helpful staff.\r I have been a long time customer of United Savings and I can't say enough about the service I always receive when i enter one of their branches. A smile goes a long way! more

Editorial review from Citysearch 5/6/2013

I have several accounts with United Savings Bank and I have been happy with the Service and with the Online banking. The employees are always helpful. more

Declining Service and rude employees 3/9/2012

I;ve had my accts at USB for several years. Over the years I've noticed a declining attitude at several of their branches where I frequent. The staff seems disgruntled and is in no rush to greet me or help me. In fact often I walk in to the middle of a conversation between tellers, managers etc airing their dirty laundry about their personal problems or work related complaints and have to glare at someone until they decide it;s time to help me. I used to feel confident doing my business there but with so many new banks both here in the city and in the burbs, it may be time to go somewhere where they actually value me as a customer. more

A true community bank 10/17/2011

I switched my account from Bank of America after they announced the $5 month fee for using my debit card. I was referred to United by a family member who had been banking there for years. I am happy with the products they offer and their attention to details. they may not have the flash of a big bank but they offer great service and great products more

Great Rate and personal service 10/17/2011

Just refinanced my home with United and could not be happier with the way the process was handled. Great to deal with a community bank and not be shuffled around by one of the big banks. Would highly reccomend this bank! more

In the process of getting far far away 9/21/2011

In the process of getting far far away from United Savings Bank these people are some of the rudest and most incompetent people on earth. They have huge attitudes at all levels of the organization. They talk down to customers (basically referring to your business as a peon) and couldn't care less about your business - it's like dealing with a loan shark. Extremely unprofessional. more

Strongly recommend this great bank 10/17/2009

I recently refinanced my home and thank God I did,now I am able to manage my finances. Pros: Friendly & Caring with excellent service Cons: Not many branches but worth the trip more

Safe, Sound, Secure 2/7/2009

Three years later (02-2006 orignial post) United Savings Bank is STILL offering great rates and friendly customer service. I highly recommend. A+ Pros: Parking/Extended Hours/Service more

Fantastic 4/2/2006

I am a 120% satisfied with USB and there employees. They recently resolved a problem I had wiithin a couple of hours. The entire staff is wonderful. I highly recommend using the Packer Park USB.... more

GREAT BANK 2/27/2006

I STARTED BANKING WITH UNITED SAVINGS BANK ABOUT A YEAR AGO AND WHAT A GREAT EXPERIENCE. EVERY TIME I WALK IN THE LOBBY, I SEE FRANDLY FACES. IF YOU LOOKING FOR A FAMILY BANK,THIS IS THE BANK FOR YOU Pros: EXTENDED HOURS, PARKING LOT, GREAT SERVICE more

User review by nmarone 2/23/2006

United Savings Bank has geat Savings and Mortgage rates. Employees are very friendly and helpful more
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Additional information
  • Neighborhoods: South Philadelphia, South Philadelphia West
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