Terrible. Terrible. Terrible. I'm not sure how you manage to screw up a storage unit facility, should be pretty simple, but these guys really are the worst. From day one they acted as though it was my privilege to use their closets, and made the simple task of leaving stuff in a tiny room as difficult and obnoxious as possible. They didn't even bother to sweep out my unit before I move in, I had to go buy a broom because it was so filthy. And to top everything off, they accused me of leaving a bed in my unit when I moved out. I did not put a bed in there, I would not have put something I sleep on in that nasty place. I explained this to the woman and was told it was fine and she'd take care of it --- THEN they sent my information to a collection agency, billed me over $100 for it! Read that correctly: I was not told I would be billed for the stray bed (believe me, I would have taken the bed -- or stuck it in another empty unit as clearly was the reason it was in mine, if it was actually in there -- to the dumpster for them had I known they were going to do this), nor was I billed -- they sent it straight to collections! I tried to get a hold of their corporate office, but was not able to. None of my calls were returned. Awful business people, very unprofessional and UNLAWFUL.