I found a deal for this place, which was already really inexpensive, so I decided to take a chance.
To begin with, the setup is confusing -- you hardly know where you go when you pull in, and there are no signs to direct you. The employees are apathetic about the quality of service they are providing. Do not expect to be treated like they care that you are there, because they don't really seem to.
Their website claimed that they would have you out in half an hour, but when I finally got the attention of a staff member, I was told that it would be an hour to an hour and a half. I had someone pick me up and came back almost 2 hours later to get the car, at which time an employee stuck the mats back in my car, positively dripping wet (he didn't even shake them off), and hung around waiting for a tip.
When I talked to a friend about this place, she told me that her experience there was equally unpleasant.
I would not go back.
Pros: Inexpensive, pretty good detail on interior of the car
Cons: Confusing setup, Terrible terrible customer service, takes much longer than advertised, sopping wet mats, apathetic teenage staff
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