Called 4 companies regarding an A/C problem. They were the ONLY one i could get a hold of. in fact i didnt even have to leave a message or anything and this was on a Saturday at 5:30. they sent a technician out and was at my home within 30 minutes. he quickly diagnosed the problem and repaired it. total time at my house was about an hour and he even clean my outdoor unit off which was part of a tune-up but i couldnt quite afford it at that time...so he said he would least spray the coil down to get rid of leaves and garbage. overall it was a great experience and they have my business.
Pros: only company to respond, quick repair,
Cons: price was ok...not cheap or expensive