I had Total Air and Heat install a new Trane a/c unit for $3,046 and it wasn't installed correctly which resulted in damage to the unit. They came out and fixed the problem. Then they came out for preventative maintenance and apparently the installers forgot to install an expansion valve that I paid for ($400) and as a result my system is not working properly. Now they are telling me that they refuse to install the valve that they were supposed to install in the first place unless I let them install a new coil for $1,800. Needless to say, I am going to get my $400 back for the expansion valve, cancel my service contract, and find another company.
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