I have had mixed service with the Waterloo Tires Plus. My husband and I have both used them for oil changes and new tires. I usually use their coupons in the paper for oil changes and frequent them for this. We have had problems before with having our brakes done there. They didn't bleed the brake line to my husbands brakes and we had to go back several times to get the squishy brakes fixed. I have also had problems with them not changing the oil filter when I have had my oil done. Over all they are average and do a good standard job. Just be careful and check to make sure they do what they were paid to do.