Contrary to the previous poster, I have had a fantastic experience with Doug. After experiencing chronic shoulder and arm pain for close to a year and trying various traditional therapies, at friends and family's urging I decided to try accupuncture (for the first time). Doug was recommended, and in just over a month's treatment I am happy to be pain-free and feeling better overall than I have in a long time. I have found Doug to be consistently professional, compassionate and responsive. He has a great manner, takes his time discussing all aspects of the treatment, and it is clear he invests himself in his patient's care. I recommend Doug and TigerLily to anyone who is considering accupuncture.