JavaScript is not enabled.
The Village - 4 Reviews - 490 Pioneer Rd, Rexburg, ID - Real Property Lessors Reviews - Phone (208) 356-7786

The Village

Claim
marker
490 Pioneer Rd
Rexburg, ID 83440
marker
(208) 356-7786
Incorrect info? Correct your listing

Reviews

( 1 )
( 0 )
( 0 )
( 0 )
( 3 )

Best

We have lived in many different places, and tons of apartments. We have never met a staff like the one at the Village. They are the most professional, friendly, helpful and hard w...

Worst

If it was at all possible to give an overall zero stars I would have. My wife and I have had such a bad experience since we've been here, everything about these apartments are sup...

Would NOT recommend to friends or family! 3/1/2015

If it was at all possible to give an overall zero stars I would have. My wife and I have had such a bad experience since we've been here, everything about these apartments are super cheap, you don't get anywhere near what you pay for! The management is a joke, they are on some kind of power trip. Every month they send out a "news letter", which is basically their time to tell all of us tenants how we are pissing them off. They say they are pet friendly, and I guess they are if you don't mind paying a $400 deposit that you might only see $150 of when you move out if there's zero damage. Then as if that wasn't enough money, they charge an additional $25 a month that also doesn't contribute to damages. Don't you even think about letting you dog touch the grass, if the management even thinks your dog is taking care of business they will yell at you, you are required to force you dog to resist its urges and take them to a designated gravel area. Our dog was very confused and had a hard time going potty there. The management always threatens the tenants with their dog poop DNA test, so don't even think about leaving any surprises for them or they'll get you. And finally they will give you a fine if you dog is off its leash. I'm a little confused with where all that money goes, because it definitely doesn't go into the grounds upkeep. The last snow storm we had was horrible, the parking lot and sidewalks were a disaster. Because of this, my wife slipped and broke her tail bone. A little salt would go a long way! As for the neighbors, you can hear EVERYTHING! From solo concerts to full conversations between spouses, every time our neighbor above us walks above us, it sounds like they're going to fall though our ceiling. Good luck trying to find a decent parking spot around your unit, the parking lot is always super full. The managements solution to this problem, charge the tenants an additional $20 ish dollars a month to guarantee a spot by your unit. Otherwise you're S.O.L more

An awful, hostile place to live 2/26/2013

If I could select 0 stars I would. Stay away from The Village! They looked very attractive on paper but when my wife and I moved in, we were treated horribly by management. The general manager Lisa often does things that are illegal (like adding rules to the lease agreement and kicking people out for no reason). She also hires her husband to do landscaping and snow removal. Her husband has physically assaulted me and other residents. To cover it up, Lisa finds any old reason to evict a tenant and makes it look like it is the tenant's fault. If it weren't for Lisa The Village would be a very nice place to live. I have no clue how she hasn't been fired by the complex owners. more

B & H 11/2/2009

We have lived in many different places, and tons of apartments. We have never met a staff like the one at the Village. They are the most professional, friendly, helpful and hard working staff we have ever had the privilege of being associated with. We've lived at the Village since January 2005, and are proud to live here. One of the best things about the staff is that they really care. That attitude starts at the top with the manager and makes a huge difference in teh staff. more

Not What They Seem 1/24/2007

My family moved into the village because they were new apartments, had balconies, and storage units and seemed like a good choice for non-student residents. We pay close to $700 a month for rent. In the first three months we found the walls to be paper thin - we could hear TV's, conversations, appliances, radios etc.; there were dings in the walls, pencil marks left from the construction workers, cuts in our and linoleum floors, hardened plaster drips hanging from the ceiling and painted over, cold air coming through the front door; our Refrigerator stopped working the second or third weekend we were there and when we called management(as this was on their list of reasons we could call the emergency number after hours) we were told that there was nothing that could be done until Monday (this was Saturday eve.) and to store our food in a cooler on the patio, luckily the fridge came back on and then started freezing all of our food and the thermostat had to be replaced. One afternoon I came home to find a strange smell in the apt. and the bathroom fan running with the door closed - it scared me to death! - I discovered that with no warning or notice a repair crew had come to reseal the bath tub. We were never told before or after we moved in that the bath tub was not in working order, and when I complained to management I was told that the repair crew was only available on short notice and had to come then, when I persisted that I had had no notice that they were needed or coming she then apologized. The dryer has to be run through two complete cycles in order for any size load to get dry. The 'pans' under the burners on the stove are peeling their top layer and have burn marks in them although they have had nothing spilled on/in them. Our patio door has no screen on it and when my husband requested one he was told that they were stored because the runners on the bottom often cause problems and it's just a maintenance hassle but if we didn't mind he would get us one, "no problem". Later he called and said that he had misinformed my husband and that it would cost us $80 to have one and if we installed it ourselves and caused any damage that we would be charged for that, but we were welcome to take the screen with us or leave it when we moved. The screens on the windows bang in the wind, the door frames and/or ceilings are not straight (one end of door frame touches ceiling, the other end does not). Every time I have vacuum I find sawdust in the bag less vacuum cup, which leads me to understand that they did not clean up their mess before laying the carpet. There is a large puddle of water at the bottom of the stairs leading outside that comes almost halfway up my shoe (it's so large that you either have to wade through or leap to get to the first stair), this puddle turns into ice overnight and until the sun melts it again, everyday as the snow melts the puddle gets bigger. Note that we are the first ones to have lived in this apartment, and again that all this happened just in the first three months. more
< Previous 1 Next >
FALL SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 12/30/2018
badge