The Sewickley Spa

I am writing to make consumers aware that this "Spa" actually has a history of poor service. They don't even deserve one star! I have received better customer service at a fast food drive thru window. The front desk personnel couldn't have been more rude. The establishment is in need of a facelift. It is rather dumpy, wax was spilled on the carpeted stairs, glasses were water spotted and the water pitcher in the cramped 'Relaxation Room' was water spotted and dirty, wallpaper is peeling in the restroom, the rooms were chilly and the spa treatments are very lacking in luxury or pampering. I am not one to complain, but when you spend your hard earned money expecting and anticipating a relaxing and pampering day, I was very disappointed. They spend alot of money on marketing, so don't be fooled. Please go elsewhere! more

I am writing to make consumers aware that this "Spa" actually has a history of poor service. They don't even deserve one star! I have received better customer service at a fast food drive thru window. The front desk personnel couldn't have been more rude. The establishment is in need of a facelift. It is rather dumpy, wax was spilled on the carpeted stairs, glasses were water spotted and the water pitcher in the cramped 'Relaxation Room' was water spotted and dirty, wallpaper is peeling in the restroom, the rooms were chilly and the spa treatments are very lacking in luxury or pampering. I am not one to complain, but when you spend your hard earned money expecting and anticipating a relaxing and pampering day, I was very disappointed. They spend alot of money on marketing, so don't be fooled. Please go elsewhere! more

My husband gave me a gift certificate to the Sewickley spa for my birthday. After waiting a few weeks to get an appointment, I went for a hot stone massage, pedicure and brow wax. The house is nice and welcoming as is the front room. It took the receptionist a few minutes to hang up from her personal call to get me signed in. Then I put on a comfy robe and slippers and sat in the relaxing room. There were teas, cookies and water - all good. Unfortunately, there were no tables to rest anything on. My pedicure was good but the woman didn't seem to like working there - spoke about having to wash the towels during her off time. My massage was also good as was the brow wax. The physical facility could use some work. There were walls peeling in the bathroom, some of the paint looked very tired and it wasn't as clean as I would expect. After going to Nemacolin, I guess I was spoiled but this place did not meet my expectations, although the services were acceptable. Pros: Nice atmosphere - very victorian, lots of services to pick from, free parking Cons: Facility in need of a face lift, staff is a bit unprofessional is some areas more

My husband gave me a gift certificate to the Sewickley spa for my birthday. After waiting a few weeks to get an appointment, I went for a hot stone massage, pedicure and brow wax. The house is nice and welcoming as is the front room. It took the receptionist a few minutes to hang up from her personal call to get me signed in. Then I put on a comfy robe and slippers and sat in the relaxing room. There were teas, cookies and water - all good. Unfortunately, there were no tables to rest anything on. My pedicure was good but the woman didn't seem to like working there - spoke about having to wash the towels during her off time. My massage was also good as was the brow wax. The physical facility could use some work. There were walls peeling in the bathroom, some of the paint looked very tired and it wasn't as clean as I would expect. After going to Nemacolin, I guess I was spoiled but this place did not meet my expectations, although the services were acceptable. Pros: Nice atmosphere - very victorian, lots of services to pick from, free parking Cons: Facility in need of a face lift, staff is a bit unprofessional is some areas more

After a recent visit to their Sewickley location, I understand why this spa has won 33 'Best Spa' awards -and others try to imitate them. This is the only spa in the city where we truly felt like we were experiencing the relaxation associated with our vision of a spa. It came highly recommended by friends and co-workers, and I will recommend it to others. The spa was beautiful, comfortable, inviting, clean and classy. Every one in our group enjoyed their services, and agreed they were far superior to others we have tried in the city. I would recommend the Sewickley Spa to anyone who wants a great day spa experience. jbr Pros: excellent services, clean, inviting Cons: they are really busy, so book in advance more

After a recent visit to their Sewickley location, I understand why this spa has won 33 'Best Spa' awards -and others try to imitate them. This is the only spa in the city where we truly felt like we were experiencing the relaxation associated with our vision of a spa. It came highly recommended by friends and co-workers, and I will recommend it to others. The spa was beautiful, comfortable, inviting, clean and classy. Every one in our group enjoyed their services, and agreed they were far superior to others we have tried in the city. I would recommend the Sewickley Spa to anyone who wants a great day spa experience. jbr Pros: excellent services, clean, inviting Cons: they are really busy, so book in advance more

After hearing wonderful reviews about the Sewickley Spa, I decided to take a day to myself and induldge in a few of the services offered. The spa was everything I could have imagined and more. The staff is well trained, professional, and friendly. Being so pleased, I decided to go back only this time to the Sewickley Spa in Ligonier. This experience was even more pleasing than the first. Never have I encountered a staff so knowledgeable and welcoming. With a warm welcome from Stacey the "spa day" was off to a good start. It just kept getting better as the day went on. Dana gives marvelous manicures and pedicures, Joanne gives the best massages, and Amy's facials and waxing are phenominal. My brows never looked better. This spa is truely a blessing to the area. I have recommended this spa to everyone. I can't wait to visit again. Pros: Variety of services, skilled staff, good location Cons: closed sun-tues more

After hearing wonderful reviews about the Sewickley Spa, I decided to take a day to myself and induldge in a few of the services offered. The spa was everything I could have imagined and more. The staff is well trained, professional, and friendly. Being so pleased, I decided to go back only this time to the Sewickley Spa in Ligonier. This experience was even more pleasing than the first. Never have I encountered a staff so knowledgeable and welcoming. With a warm welcome from Stacey the "spa day" was off to a good start. It just kept getting better as the day went on. Dana gives marvelous manicures and pedicures, Joanne gives the best massages, and Amy's facials and waxing are phenominal. My brows never looked better. This spa is truely a blessing to the area. I have recommended this spa to everyone. I can't wait to visit again. Pros: Variety of services, skilled staff, good location Cons: closed sun-tues more

To experience the Sewickly Spa then read the editorial endorsement, one assumes the commentary was a paid advertissement. My experience at the Sewickly Spa was so unprofessional and uncomfortable; it stands alone in the worst spa day of my life. I'll generously skip over the aloof receptionist (she did not offer a beverage while waiting) and get to the lowest points. The rooms were freezing-the masseuse was ill mannered(he asked me if I wanted a "Butt Massage"), and continuous gossip between employees was heard in halls. Onto the "relaxation room" where 10 robe clad women crammed onto chairs and bumped into each other while"noshing on snacks". Please. It was so crowded, we were waiting in the HALL for a seat to "relax". All this pampering for a mere $230 (tip excluded). If this is "Pittsburgh's Finest" I suggest a spa in Butler County. Cons: Expensive, Unprofessional, Dirty more

To experience the Sewickly Spa then read the editorial endorsement, one assumes the commentary was a paid advertissement. My experience at the Sewickly Spa was so unprofessional and uncomfortable; it stands alone in the worst spa day of my life. I'll generously skip over the aloof receptionist (she did not offer a beverage while waiting) and get to the lowest points. The rooms were freezing-the masseuse was ill mannered(he asked me if I wanted a "Butt Massage"), and continuous gossip between employees was heard in halls. Onto the "relaxation room" where 10 robe clad women crammed onto chairs and bumped into each other while"noshing on snacks". Please. It was so crowded, we were waiting in the HALL for a seat to "relax". All this pampering for a mere $230 (tip excluded). If this is "Pittsburgh's Finest" I suggest a spa in Butler County. Cons: Expensive, Unprofessional, Dirty more