A friend recommended The Beach House for it's reasonable prices, great food, and beautiful view. Our party of four was crammed in the middle of the outdoor patio. We ordered our food at 12:45pm; some sandwiches along with salads and the shrimp bisque as starters. The starters arrived within ten minutes. The house salad was rather paltry for the price, the bisque rich and creamy. Since we were dining with old friends and enjoying the chance to catch up, none of us initially noticed the time passing until our beverages were dry. Our waiter was no where to be found and when he finally came to refill our drinks, I quizzically asked, ""Where's our food?"" He looked equally puzzled and upon inquiring, explained that a large party upstairs pre-occupied the kitchen and that our meals were beginning to be prepared. The time is now 2:00pm - over ONE HOUR had elapsed since we ordered. The hurriedly prepared food arrived around 2:15pm; a Grilled Chicken Sandwich (ciabatta bread, hardly roasted red pepper, lettuce, etc), Buffalo Burger (too unremarkable for the price), and the Lobster Club (appeared too rich, but my friends seemed satisfied). A waitress commented that they have ""a small kitchen."" I immediately requested to speak to the manager. The manager did not introduce herself, but rather asked, ""What seems to be the problem?"" I expressed disappointment about the exceptionally long wait and unacceptable excuse given by the waitress. The manager claimed that our wait was 40 minutes (not according to our watches!) and that our bill would be credited 50%. I asked her to cover our valet expense to which she refused. The apologetic waiter gave us a complimentary slice of chocolate, but that dessert was mistakenly charged to us! After getting our final bill rectified, we left exasperated and very irritated. The view excuses good-not-great food, but the POOR SERVICE was inexcusable!! Dine here if you have low-to-no standards with regard to restaurant service.
Pros: Ocean view
Cons: Slow, Poor, Rude Service
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