Tenko Teriyaki House

The two stars represent the black eyes I would be thrilled to administer to the management here. My apologies, allow me to rephrase: Please patronize this fine culinary establishment if you enjoy your food with a generous side of "health risk". I do not fear hyperbole... the teriyaki chicken that I ordered off the lunch menu was pinkish/red, with a severe undercooked consistency. My collegue and I politely explained to the young male server, "both our food is really undercooked". Apparently the audacity of such a claim shocked the young man's conscience so much that with a vexed expression he stated quite aggressively, "well, what do you want me to do?" I was so astonished at the dearth of business etiquette possessed by said server that I remained silent for several seconds to gain my composure. I "spoke" with the manager but unfortunately communication entails speaking the same language. His responses were curt, rude and very ambiguous. The gluttons for punishment that we are, we appealed to a third source, the elderly female server. We asked for business cards, the name of the young associate, and a means by which we could contact the owner of the enterprise, all which were denied because she "was new here". Unfortunately, I attended UCI not long ago, and I now work here and I remember you waiting on me on a previous visit. I understand, as several of my kin own and operate eating establishments, that many customers hold unreasonable expectations when dealing with restaurants. But this is quite frankly the more horrid customer service experience I have received in quite some time... and I eat in K-town frequently, mind you. I digress... my point being... if in fact you are privy to unpalletable, risky eating ventures, do so at your own risk. Do yourself a favor and look for an alterative japanese eatery in the irvine area. I concede the prices here are very alluring, but would anyone eat excrement if it were in a blowout sale? I wouldn't... well not twice. Do this establishment a favor and let them feel the results of their incompetence in their pocket book. more

I have to agree with some of the other reviews, the food has been better in the past, the newer ownership has not improved the taste. However, for the money, it's still a great value, and the portions are still about the same. The combination plates are the way to go. more

tenko teriyaki house used to have better food. i think their prices went up and the quality of the food has drastically gone down. expect to pay around $10 or more for a lunch entree. dinner, of course, is more. however, their food is still good. so i recommend this place to those who like japanese food. more

It's a shame because this resturant used to be good. Since its opening it's changed ownership numerous times and each time just gets worse. The portions have become smaller, prices higher, and the food itself is just not up to the original standards (sometimes burnt). more