TechXpress

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3450 Broad St Ste 101
San Luis Obispo, CA 93401

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(805) 541-4400
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TechXpress - San Luis Obispo, CA
TechXpress - San Luis Obispo, CA
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Best

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Worst

I worked at Techxpress several years ago. It was maybe the worst work experiences of my life. Just to give everyone an idea of Bryan's business ethics, the company collected old c...

The worst 3/7/2011

I worked at Techxpress several years ago. It was maybe the worst work experiences of my life. Just to give everyone an idea of Bryan's business ethics, the company collected old computers for charity. They called it "computers for kids" or something like that. What happened with these machines? Well maybe some were actually given away to kids, but there was store room at techxpress where this stuff was stored and it was constantly raided to provide equipment for developers and staff. This was real fraud dealing with a kids charity, just to save a few dollars. It was disgusting. I mean come on Bryan, collecting stuff for kids then using it to try to make more of a profit. you should be ashamed of yourself. As for all the awards? People need to realize that there are very few independent business in San Louis Obispo. Most things are tourist related, like restaurants, bars or related to the university. So yeah who knows why they give these awards, but trust me, it is not the customers that vote for these awards. The other points are more or less true. The CMS was a joke it was designed by a rotating cast of entry-level people. The business model here was to lock customers into a proprietary system lock them out of FTP access. The other profit center was of course labor arbitrage they pay low skilled people $9, $10, $11 hour and then bill the customer $100 per hour. Is this customers being ripped-off- sure is, or is this just capitalism? Well you make up your own mind on that one. I have no trust in this company thats why I quit. more

Felt price was excessive 1/23/2011

Was not impressed with price and able to complete the work. more

Services were awful 11/30/2010

After how Techxpress treated me after giving them money up front on a website I asked them do for everything upfront - I got the worse customer service you can imagine the day they started but only rosely at first just to give them the money which was very expensive. Then on they were never on time - they never once did anything to improve their mistakes or credit me for their lack of time to finish the job even out of my own time to go there or call just was a joke the entire process. In fact they never finished the job as I left because I fired them. This company is terrible as they cannot do your job to meet their customers demands of what they pay for and more so they would not give me my money back or any refund. It was a bad experience for me. I would never ever go back to this Techxpress for anything again. After Googling them I found these complaints how people were disgusted with them too. --------------- My experience was very similar to yours. After 11 months of stress, repeated meetings, and false promises, I finally pulled the plug and took a big financial loss. I will definitely follow through with a formal complaint. _____________________________ We did not have a good experience with them. We have actually switched to another company too. _____________________ We have given up on TechXPress and are in the process of porting to another app. It's too bad, but it seems they had severe intra communication problems from the first day we started business with them. ____________________ I have had all the same issues that you mention, which is why I too have switched to another online web host. It angers me that for the money spent each month, I have no access to MY OWN site. _____________________ We have had issues too and gave up on them. ______________ We have not been happy either. __________________ In the beginning I did have some problems with them. Sometimes not able to get on my admin site or my stat site. I called and it is fixed. I did have some work done that took a long time more
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