I'm writing this in the hopes that other condos are not sucked into the trap that is ""Taylor Management."" I owned a condo in a small, self-managed building that recently hired Taylor to take over management duties. The list of complaints goes on for miles and they've only been servicing our building for six months! Taylor will be happy to tell the board and the condo ass'n that it's handling very important issues such as insurance and city citations but does absolutely nothing to follow through! Case in point: I recently tried to close on the sale of my condo. After several weeks of contacting Taylor for the disclosure documents by me, my attorney and agent, Taylor forwards an incomplete disclosure that didn't include the ""statements"" that were noted and the infor that was provided was completely inaccurate. Taylor took it upon itself to draw legal conclusions that placed the sale of my condo in jeopardy without anything to back up its statements. When my attorney and realtor got ever-changing information from Taylor, I picked up the phone. Even though Taylor had represented to my attorney that there was a monster assessment against each of certain unit owners, it had not even contacted any contractors to look at the work. Furthermore, no vote on who was responsible for the costs was ever taken. Taylor told me on the phone that the 2 quotes were ""mis-saved."" Needless to say, those quotes never came. In fact, 1 week later and the night before the scheduled closing, Taylor called my realtor to have him meet the first of 5 contractors that had been scheduled within the week! Taylor was sitting on the problem for nearly 6 months at this point! I'm not even sure if a contractor was ever there since my realtor got to the building 5 minutes after the call and no one was there but, because the closing was the next day, I had to go with the info I had and re-negotiate with the seller. Also overcharged for the closing docs. No returned phone calls--ever.
Pros: Hmmm...So bad at covering up mistakes, it's obvious?
Cons: No returned calls, false/incomplete disclosures/info, blatantly ""covers up"" mistakes