Taylor Heating

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1775 Buffalo Rd 3 (at Serving the Rochester Metro area.)
Rochester, NY 14624

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(585) 371-6997
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Taylor Heating - Rochester, NY
Taylor Heating - Rochester, NY
Taylor Heating - Rochester, NY
Taylor Heating - Rochester, NY
Reviews
( 118 )
( 36 )
( 0 )
( 1 )
( 3 )

Best

Aaron was great. He gave a lot of information, some of which were recommendations to purchase things that I had not anticipated. I chose to only get the service that I had calle...

Worst

We had our gas fireplace serviced, which was installed about a year and a half ago - we've used it for two winters. The technician did not have any of the special paste to clean t...

Great job 5/30/2016

Matt is always very thorough and competent. Taylor Heating is good though expensive. RESPONSE FROM Taylor Heating & Air Conditioning: Dominique, thank you for your review. I am glad your experience with Matt was thorough as we do ongoing training here at our headquarters. I see you mentioned that you thought we were expensive. If you were unhappy with the cost & thought it was unfair, please give us a call (500-HELP) and ask to speak with a member of the management team. more

Decline in quality. 5/30/2016

Recently we have noted a decline in the quality and experience of the techs assigned to our account. There has been a lack of attention to detail. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Fox I am sorry to hear of your recent experience with the technicians whom have been out to your home. If you feel the service was unsatisfactory, we would be happy to get another tech out to take a look. Please feel free to call 500-HELP at your earliest convenience and ask to speak with someone from our management team and we would be happy to schedule something. We look forward to hearing from you. more

Exellent friendly service 5/30/2016

Exellent friendly service RESPONSE FROM Taylor Heating & Air Conditioning: Thank you Mr. Perlman for your feedback & for choosing us for your service. We are happy to see you had a friendly and enjoyable experience. more

Service ok but expensive 5/29/2016

Service ok but expensive RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Heeks as per your response if you feel you are unhappy with the cost of our service we would be happy to review your account. Please feel free to call 500-HELP at your earliest convenience and ask to speak with a member of our management team. We look forward to hearing from you. more

Detailed and effective. 5/28/2016

The technician did a thorough analysis, and quickly found the problem. He was friendly and courteous. more


Problems are always analyzed correctly. 5/27/2016

This was a plumbing issue. They always take their time and explain everything thoroughly. I've been using them for a very long time and have always been thoroughly satisfied. more

The best! 5/27/2016

Taylor Heating has taken care of our heating and A/C needs, as well as water heaters since we have lived in our home for the past 15 years. Before that, they took care of my wife's home. They do a great job in all respects; always here on-time, clean-up before leaving, completely service all equipment, and best of all, remind us of when our semi-annual service is due. The technicians have always been very courteous and friendly as has the office staff. We wouldn't think of having anyone else do what they do. We even got our next door neighbors to take them on! more


I am satisfied with Taylor. 5/26/2016

Taylor service people are friendly. RESPONSE FROM Taylor Heating & Air Conditioning: Susan thank you for your review. We are pleased to hear that you are satisfied with our service and our staff. We are proud of the staff we have here at Taylor. Thank you for choosing us to come out to service your home. more

Taylor is great! 5/26/2016

I've used them for not only furnace cleaning, but also to install my AC, duct cleaning and insulation of my rim joist. Very please with the people and service! more

Excellent company! 5/26/2016

Everyone that we have dealt with has been wonderful to work with! We will definitely recommend your company to others! more


Editorial review from Citysearch 8/28/2013

I have been a customer of Taylor Heating and Air for about 4 years give or take. They have always been very helpful to us and useful when it comes to fixing our furnace. They always get out to our house quickly and are respectable during their visits too. more

wonderful 6/3/2013

The staff at Taylor Heating and air, are all so wonderful. They always get their work done when they promise it will be. more

Editorial review from Citysearch 5/10/2013

I've been using their heating and air services for about a year now and have been very satisfied with the job they do. Easy to work with and reach, which is real convenient! more

Great Customer Service! 5/8/2013

Great company! They know their stuff and treat their regular customers like family. I would highly recommend Taylor Heating & Air Conditioning! more

Editorial review from Citysearch 5/8/2013

I would definitely recommend Taylor Heating & Air to my friends and family for their heating and cooling needs. They always make the trip when I call them. They always do the job on time and right! more

Editorial review from Citysearch 1/17/2013

They're a pretty good company. I am very satisfied with the services they provide me. Usually they come in for routine maintenance, but the installation was great as well. I would recommend them! more

Editorial review from Citysearch 1/15/2013

We have very satisfied with the quality of service the technicians provide us at Taylor Heating & Air. They arrive on time, always finish the job and answer any questions/concerns we have. more
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Owner Message
  • There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs.
    Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances.
    Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.

Additional information
  • Hours: Mon-Fri 8am-5pm, Sat 8am-2pm
  • Neighborhoods: United Neighbors Together (UNIT), United Neighbors Together
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