Taylor Heating

Claim
marker

1775 Buffalo Rd 3 (at Serving the Rochester Metro area.)
Rochester, NY 14624

marker
(585) 371-6997
Incorrect info? Correct your listing
Photos
Taylor Heating - Rochester, NY
Taylor Heating - Rochester, NY
Taylor Heating - Rochester, NY
Taylor Heating - Rochester, NY
Reviews
( 118 )
( 36 )
( 0 )
( 1 )
( 3 )

Best

Aaron was great. He gave a lot of information, some of which were recommendations to purchase things that I had not anticipated. I chose to only get the service that I had calle...

Worst

We had our gas fireplace serviced, which was installed about a year and a half ago - we've used it for two winters. The technician did not have any of the special paste to clean t...

I enjoy doing business with Taylor Heating 9/13/2016

These people are top notch, friendly and courteous. The service techs are very knowledgeable and honest. Scheduled appointments are alway on time. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Porpiglia thank you for taking the time to give us a review we appreciate that. We are very pleased to hear you have had such a friendly experience with Taylor Heating. Thank you for choosing Taylor Heating. more

Professional service as always! 9/13/2016

Installation and followup completed thoroughly and professionally as always. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Taglieri thank you for taking the time to give us a 5 Star review we appreciate that. We are so happy to hear that you have had such a great experience. Thank you for choosing Taylor Heating. more

Look at very old A/c unit 9/13/2016

Both Kirk the service tech and Nate the comfort care specialist both were very knowledgeable and polite . They seem to know the job very well and were Honest with what needed to be done , with no guilt or pressure in any way! Would reccomend them to others. RESPONSE FROM Taylor Heating & Air Conditioning: Ms. Simpatico thank you for taking the time to write us a great review. Customer satisfaction is our top priority and we’re happy it shows. Thank you for choosing and recommending Taylor Heating. more

We have always had excellent service from all of the technicians. 9/12/2016

The customer service is excellent all of the employees are very courteous. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Fiorino thank you for taking the time to give us a positive review. We are very pleased to hear that you have had such great experiences. Thank you for choosing Taylor Heating. more

The worker has knowledge of plumbing service. 9/2/2016

I am very impressed with a worker who is confident in doing his job. more

Excellent service and experience allways 9/1/2016

We have been a customer for 9 years and are very happy with the service. We would definitely recommend Taylor Heating. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Spencer thank you so much for taking the time to give us a positive review. We are so glad to hear that you are so happy with Taylor Heating and thank you for your loyalty! more

Heat pump issue 9/1/2016

I want to acknowledge the professionalism and expertise of Taylor Heating & Air Conditioning staff. We have been Taylor customers for years. In May our heat pump needed service. We learned that a part broke and it needed replacing. It was under warranty by the manufacturer. We had a longer than expected wait time to get the parts needed but when they arrived, your team did an excellent job repairing our heat pump. Jordan (and I believe Mark?) started work on our pump on Friday, June 3rd. During the day, I spoke with Sue, Chris, and I believe Aurel came to the house to deliver parts. Every interaction with your staff was a positive and re-assuring experience – always courteous, prompt and kind. Jordan finished work on our heat pump at about 7pm. What a remarkable young man he is. First, the heat pump works great! But just as important, Jordan kept us updated on his progress. He was the epitome of professionalism - polite, well spoken, and explained his work in a way that was understandable. Thank you for providing a team that coordinated this project well and technicians that ably finished the project. We are and will be Taylor-loyal and will gladly recommend you to our friends and family. We are now enjoying a cool, comfortable home (where did that hot weather go??!), thanks to your team. RESPONSE FROM Taylor Heating & Air Conditioning: Ms. Anne Biron thank you for taking the time out of your day to give us this 5 star review! We are so thrilled to hear about the great experience you had with Taylor Heating. We strive to make sure we are providing the best experience possible whether it is over the phone or in your home. We will make sure Jordan, his peers, and management receives the wonderful review you have given. Thank you for choosing Taylor Heating. more

Excellent company! 9/1/2016

Taylor was awesome. From inspecting our fireplace to installing a new furnace and A/C they were professional and courteous from beginning to end. Thank you! RESPONSE FROM Taylor Heating & Air Conditioning: Ms. Lia Bullock thank you so much for taking the time to give us a 5 star review. We strive to make sure we are providing an awesome experience from the beginning to the end. Thank you for choosing Taylor Heating. more

Excellent servie 8/31/2016

I very impressed with all the follows ups that were done RESPONSE FROM Taylor Heating & Air Conditioning: Ms. Dagostino thank you for taking the time to write such a positive review. We are very glad to hear that you have had such a great experience. Thank you for choosing Taylor Heating. more

Excellent!! 8/31/2016

I have used Taylor since 2002 and their service has always been excellent - always on time - installations are always done very efficiently and clean-up is great! I have used their heating and air conditioning, plumbing, house sealing, hot water tank and never had a problem. Highly recommended!! RESPONSE FROM Taylor Heating & Air Conditioning: Ms. Woodward thank you for the positive review we appreciate it. We are very pleased to hear that you have had such a great experience with Taylor Heating. Thank you for choosing and being with Taylor Heating since 2002. more

excellent service 8/30/2016

As always the Taylor team provided great service and competitive prices. Would highly recommend them. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Rosati thank you for taking the time to give us a review. We strive to make sure we provide a great experience to all customers. Thank you for recommending and choosing Taylor Heating. more

Very Satisfied 8/30/2016

I have no complants with Taylor. We have used you in our last home and have now used you in our new home. Courtesy means a lot to us and getting the job done in a timenly manor also. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Rotunno thank you for taking the time to submit the 5 star review. We are happy to hear that you have not had any complaints. Thank you for choosing to work with Taylor Heating. more

Taylor has always done a good job. 8/30/2016

The service representative was pleasant and willing to answer questions. He caused as little disruption to my day as possible. My furnace has been regularly serviced and reliable. RESPONSE FROM Taylor Heating & Air Conditioning: Ms. Feuerstein thank you for taking the time to give us such a positive review. We are very pleased to hear about the great experience that you have had with Taylor Heating. Thank you for choosing Taylor Heating. more

Service, is excellent. We will recommend Taylor Heating and Airconditioning. Our total experience excellent. 8/29/2016

As said in review summary RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Baars thank you so much for taking the time to give us such a great review. We are very pleased you have had such an excellent experience with Taylor Heating. Thank you for choosing and recommending Taylor Heating. more

Five stars in all categories 8/29/2016

Very customer oriented. Very thorough and knowledgeable. Their maintenance program is excellent. Now they've added a plumbing division as well. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Van Slyke thank you so much for taking the time to give us such a positive review. We are very pleased to hear that your experience with our maintenance program has been excellent. Thank you for choosing Taylor Heating. more

Very plased with consistent good service. 8/10/2016

I always request Les to do seasnal service on my furnace and heat pump. The front office is always frindly and supportive of my calls and requests. Very professional company and Les is the best! I recommend Taylor to anyone who asks for a recommendation. RESPONSE FROM Taylor Heating & Air Conditioning: Donna thank you so much for your 5 star review. Les is one of our senior technicians and we will make sure to share your positive feedback with him. Thank you for choosing Taylor Heating. more

We are always are happy with your service. The young man who came this time was polite and thorough. 8/9/2016

We are always happy with your service. The young man who came was polite and thorough. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Matott we greatly appreciate the positive feedback you have given. We are very pleased to hear that you had such a great experience. We thank you for choosing Taylor Heating. more

Tech great. Office so-so. 8/8/2016

Miscommunication and confusion between the service schedule, off-hours answering service, and the prepaid maintenance scheduler. However, the tech on site (Joseph) was extremely knowledgeable, helpful, friendly, thorough, and even great with the dog. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Heyneman we appreciate you taking the time to give us feedback. We are pleased to hear that you had a great experience with our technician Joseph. We will make sure he receives the positive feedback. We will also make sure we are taking all steps necessary to correct any miscommunication in the office. Thank you for choosing Taylor Heating. more

Very good service. 8/5/2016

I was pleased with Taylor Heating's on site service, as well as their friendly phone service. RESPONSE FROM Taylor Heating & Air Conditioning: Cassandra thank you so much for taking the time to give us this positive feedback. We are very pleased to hear you had such a good experience. Thank you for choosing Taylor Heating. more

Five stars from estimate to final install. 8/1/2016

Very informative on initial call to provide estimate. Arrived on time. Worked steadily and cleaned up the area. Techs very friendly and took time to explain what they were doing. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Meier thank you for taking the time to give us feedback. We are very pleased to hear that you had such a great experience with our technicians. Thank you for choosing Taylor Heating. more
< Previous 1 2 3 4 5 6 7 8 9 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Get The Service You Deserve From Taylor Heating And Air

Owner Message
  • There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs.
    Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances.
    Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.

Additional information
  • Hours: Mon-Fri 8am-5pm, Sat 8am-2pm
  • Neighborhoods: United Neighbors Together (UNIT), United Neighbors Together
badge