Sylvan 71st Street

Bottom line: I highly recommend this 5-Star Operation.\r \r This parking garage is very well run and the staff is very friendly. They always bring my car out quickly and without any problems. They remember me by name and I appreciate that. They give great directions and on many occasions helped me to avoid traffic jams. I like this service and I will be using this garage for a long time to come. I am a busy person, so its nice to use a very accessible garage. \r \r Bottom line: I highly recommend this 5-Star Operation. more

Do NOT PARK HERE UNLESS you want your car damaged periodically over the course of months. They are rated F by the BBB. We were monthly parkers at the Forest Hills location run by Sylvan. We occasionally noticed dents or dings here or there but our car is 3 years old and we ignored it. Then one day, we got a noticeable dent high on the side door. We claimed with the attendants and then the main office. They denied all liability. ""We didn't do it. "" That's all they could say. So after 3 months of ignoring our calls and dragging this along, we filed complaints with the Better Business Bureau and the Dept. of Consumer Affairs. The week that they sent notices to Sylvan, our car's grille was totally destroyed. This was obviously intentional given the timing. After several weeks, we noticed our car's headlight was damaged and the fender was cracked. Then our leather seats were stained by a blue coat belonging to the attendants. We are currently pursuing legal recourse against them more