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Sugarland

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140 E. Franklin St
Chapel Hill, NC 27514

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(919) 929-2100
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Sugarland - Chapel Hill, NC
Sugarland - Chapel Hill, NC
Sugarland - Chapel Hill, NC
Sugarland - Chapel Hill, NC
Sugarland - Chapel Hill, NC
Sugarland - Chapel Hill, NC
Reviews
( 123 )
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( 3 )
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( 10 )

Best

I ordered 4 dozen cupcakesfor my daughter's 21st birthday. The sorority loved them.

Worst

Trying to find a spice cake here in the south is almost impossible. No people, it's not the same as carrot cake. So when my birthday rolled around, I gave my husband the almost...

Editorial review from Citysearch 9/22/2013

What a wonderful place to get all of your donuts for the office, they have so many great donuts to choose from and they have dozens of new stuff in here too. more

Editorial review from Citysearch 2/12/2013

The frozen martinis have gelato in them. Many different kinds including chocolate, margarita, pomegranate and more more

Editorial review from Citysearch 1/24/2013

I wanted a cake that sparkled and Sugarland exceeded my expectations. The cake was covered in edible glitter and sparkled from across the room. It was gorgeous! Thanks so much! more

Editorial review from Citysearch 1/9/2013

Wonderful experience. When I made my order the person was quick and helpful. Picking up was the same. The product was great. more

Editorial review from Citysearch 12/17/2012

My husband and I stopped into Sugarland in Chapel Hill yesterday to grab the same red velvet cupcake we enjoyed the day we got engaged on the lawn of UNC. . .not surprisingly, we also took home a sea salt caramel cupcake. . . little did I know I was about to indulge in the greatest flavor to ever cross my lips!!!! It was nothing short of heavenly!!!!!!!!!!!!!!!!!!! if you are ever near this tiny little cupcake shop in Chapel Hill. . you MUST indulge!!! more

Editorial review from Citysearch 12/5/2012

thanks for the DELISH boston creme pie cupcake today!!!! So glad I voted :) more

Editorial review from Citysearch 11/14/2012

What a wonderful sweets treat oasis on Franklin. The gelato is hands down fantastic Between my wife and daughter we split a Pink Grapefruit and a Strawberry. They were creamy and fulfilling. Almost too fulfilling. You would think the little cups wouldn't be enough, but honestly I had to gluttonously force myself to finish. No one was twisting my arm though, that's for certain! Next time maybe we'll dive in to one of them many delicious looking cupcakes that were on display. more

I will NOT placed an order there again. 2/2/2012

I was very happy and excited to have found a place that ""knew what they were doing"" I purchased three cakes from them and in all three I was disappointed. My third and last cake order left me very unhappy this past November. After going around the block looking for parking for about 25 minutes, I was finally able to get to the store.. My cake was given to me and I noticed that the flowers I emphasized about for WEEKS were not on the cake… what a disappointment.. I am thinking what had happened? Confused, I asked and their reply was: "" They were on back order"" so I told her why didn't you communicate this to me so I don't be surprised at pick up on my special day, her honest answer was: ""Well I cannot call you whenever there is something wrong"" … I wanted to die when she said that. I guess she was expecting me not to say a thing and walk a way which to me is ridicules. This 10"" round cake cost me $150.00!!!. I would of appreciate attention to detail on my order and for them to take into consideration my input on what I wanted and not to ignore my request and then give me a nonsense answer. Honestly, the flowers were not even the issue, it was the fact that they didn't seem to care. Instead, she had the guts to tell me: ""This should be your last cake then"" ..SERIOUSLY? I took the cake and left.. I just couldn't believe I heard that, and with tears in my eyes left the place which ruined my entire day.\r \r As a customer I feel that I was totally disrespected, their lack of communication, courtesy and professionalism is very very poor. My vision was changed and I literary got a slap in the face instead of an apology; and never try to make it better. This issue has been bothering me since, I feel the way they handled it was SO unprofessional. Her suggestion have been granted, I will NOT placed an order there again.\r \r more

loved them. 8/8/2011

I ordered 4 dozen cupcakesfor my daughter's 21st birthday. The sorority loved them. more

Again Thank You for all that you did.. 8/4/2011

Again Thank You for all that you did.. more

Your staff was very nice to work with. 8/1/2011

Your staff was very nice to work with. more

fantastic service and fantasic cakes. 7/26/2011

This is not the first time I have ordered a cake from Sugarland and I have always been treated with fantastic service and fantasic cakes. more

The overall experience was great. 7/22/2011

The overall experience was great. I'm not a big fan of Red Velvet cake normally but this was one of the best I have ever had. more

Thanks for great cake and beautiful work 7/13/2011

Thanks for great cake and beautiful work more

Meanest Owner Ever 7/1/2011

I have never met a meaner restaurant owner in my entire life. I am not able to comment on the quality of the food as I was so turned off by the attitude of the owner who was behind the counter that my wife and I walked out. Maybe this lady was having a bad day and decided to take it out on customers or maybe she's just normally a very unpleasant person. I was warned of this before I went in but really wanted to try something. I should have heeded the advice. more

I highly valued the service 6/24/2011

I highly valued the service and fantastic use of ingredients. more

always fun and always a great treat 6/21/2011

always fun and always a great treat more

My fiancee and I thoroughly enjoyed Sugarland 6/17/2011

My fiancee and I thoroughly enjoyed Sugarland for their service, friendliness, and knowledge of cakes. They are very flexible about working with clients and try to make sure every client is happy. We surely are! more

really enjoyed the wonderful flavor combination. 6/6/2011

Just wanted to send a quick “thank you” to you and your staff for the wonderful Lemur groom’s cake you created for us last weekend. Our son and his bride were thrilled with it, and our guests really enjoyed the wonderful flavor combination. After Ross & Jess cut it, it quickly disappeared! We had no problems with transporting it to Atlanta, and it was in great shape two days later for the wedding reception. I will certainly share our delightful experience with Sugarland, along with the pictures! more

drop dead gorgeous & delicious 6/2/2011

Thank you so much for the beautiful cake, you guys did an amazing job! It was drop dead gorgeous & delicious. I need lessons on cake cutting though I learned ha! Thank you for all your help! more
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Editorial
  • Delightful bakery and dessert cafe in Chapel Hill serves up fresh cookies, croissants, soups, salads and more during the day and cocktails and creme brulee in the evening.

  • 1/10/2008 Provided by Citysearch
Additional information
  • Hours: Sat: 9am-12am, Sun: 9am-10pm, Mon-Thu: 10am-10pm, Fri: 10am-12am
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