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Stevenson Service Experts - 6 Reviews - 797-799 Space Drive, Dayton, OH - Other Reviews - Phone (937) 705-5148

Stevenson Service Experts

797-799 Space Drive
Dayton, OH 45434
(937) 705-5148
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We hired Service Experts for a plumbing repair, we rented the heavy macinery to keep costs down. their techinician operated the entire time. We never so much as turn on the igniti...

They damaged our rented equipment and refused to pay for damages 2/18/2013

We hired Service Experts for a plumbing repair, we rented the heavy macinery to keep costs down. their techinician operated the entire time. We never so much as turn on the ignition. The technicain drove the machine into a 8 foot hole, did over $3500 in damages to the equipment. The company is refusing to pay for the damages they did, because they didnt rent the equipment. Why is it I am responsible for the damages they did? more

They rip you off on parts! 8/28/2011

I called Stevenson out in the middle of the night after my AC went out in 100 degree heat. They said it would be $80 for the call, but I had a $30 coupon. The tech checked the AC unit and after less than 5 minutes told me it had a bad capacitor. He said he had one out in the truck, but it was $376 total. That means the part would be $326 when you subtract the $50 service call. Well, I told him I only had a little over $300 and I couldn't pay that much. He messed around with his phone and papers for a minute and then told me he could do it for $306 total. That means the part would then cost $256. Since I could now afford the repair, I had no other choice but to either suffer in the extreme heat the next morning and leave my animals in the house to possibly overheat and die, or pay for the repair. It took him literally less than 5 minutes to install the part, and the AC was working again. The only problem I had with this was discovering that I had literally just been robbed. I took the old capacitor into the house and searched for it on Google. I found that at least 20+ places had this same capacitor for $25 and shipping was less than $10 on all of them. Yes they were brand new parts. I became livid that this place charged me TEN TIMES the cost of the part, basically taking advantage of me because of the situation I was in. Yes, I was given a discount but this call should have been $150 tops. I wouldn't mind being charged two or even three times what the part costs because I understand they have to make a profit, but TEN TIMES? more
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Owner Message

  • To have a job done right, you call in the experts. At Stevenson Service Experts Heating & Air Conditioning in Dayton, we're passionate about performing quality HVAC repairs and installations. We even put it in writing. Our 100% Satisfaction Guarantee demonstrates our commitment to upholding the highest level of heating and air conditioning services in the industry. With 24/7/365 Emergency Plumbing Service available from Stevenson, plumbing problems don't have to be a headache. When you have help from our professionals you can rest assured that any plumbing problem you have will be fixed fully. Stevenson Service Experts in Dayton will take care of everything needed to ensure your home's comfort. Whether your air conditioner or furnace breaks at the time you need it most or you're in search of indoor air quality solutions that meet the highest EPA and ENERGY STAR standards, you can rely on our Dayton team. We're experts in heating, cooling, and plumbing - superior service is what we do best.