Steamaster helped me so much! I have really bad allergies here in Austin, plus two cats, so it's really important that I get my carpets cleaned thoroughly. I tried a few other companies before trying this one, but trust me, these guys are the best.
The machines they use are sooo much better than those junky things I used to check out from the grocery store. They're high-end professional machines that could probably suck your downstairs neighbor out of his apartment.
The receptionist was extremely kind and understanding of my situation--she's definitely an expert in carpet cleaning. She explained everything that they were going to do, and she made sure to schedule my appointment at a convenient time for me--in fact, they saw me the same day!
The man who came out to my place (Jim) was really nice, and he was also a complete expert--he's been cleaning carpets for a really long time. He got out all the weird stains my cats put on the carpet from throwing up and dragging dirt in, and after he was done, my allergies improved dramatically.
Big plus: he looks just like Lance Armstrong, so take a picture with him!
Pros: allergy relief, easy scheduling, awesome service