Start Fresh Cleaning Service

I used Start Fresh for quite a few years. Over the years, on a few occasions I would mention things that were forgotten or missed to the owner. She listened and I thought she heard. But, recently the service quality has diminished. I let her know about 4 times in the past 6 months about the quality of service decreasing. The last time, the owner said that her team said they did everything I commented about. However, the food and crumbs left on my kitchen counter, said otherwise. The owner basically accused me of lying. I have to agree with childofgod27. more

I recently bought a living social deal for a cleaning from the ladies of start fresh. Normally I wouldn't let anyone else clean in my home because I like everything a certain way and there are a few priceless pieces in my home which I do not like touched. However I took the chance and had the ladies come out. When the ladies arrived they were amazingly professional and made me feel at ease. When they were done I could FEEL the difference in rooms that I spend everyday in and the ladies even told me about the Groupon ad they are getting ready to run as a way for me to save money on another clean. I highly suggest giving Jane a call and bringing her girls into your life... you won't regret it. more

I always like to clean my own house. Have had services that just let me down, always say I do a much better job then them. However life got a little out of control and I needed help so i called Start Fresh. Well what a wonderful experience lol I wont be cleaning my own house again. A real treat on a regular basis :) more

I got a cleaning as a gift and I loved it! The owner was very professional. We discussed how much time would be spent in my house and what would be done so I knew exactly what to expect. The group of girls who came to clean were very friendly and professional. more

I have been using Start Fresh cleaning service for many years. The owner is always available when I want to make a change to the clean or if I have a concern. I love that I have the same team come into my house each time. The cleaning is very detail oriented, it is not just a surface clean. more

Rushelle, who cleaned my house did an amazing job and left me wholly surprised at how detailed she was. They provide the supplies, and when they say they touch everything they do indeed leave no stone unturned. I completely expected one particular area to be overlooked and when i checked to see if it did had tears of joy because i have found a credible cleaner. more

I bought the Living Social coupon for a 3 hour cleaning service. I am sooooo happy I did! I'm a clean/neat freak. And I've never had anyone professionally come into my home before. So, I was hesitant. But I'm so glad I finally took the plunge, because being able to focus my time on more important things for my job and business (while the house was getting wonderfully clean!) eased my mind and made my day so much more productive and enjoyable! Jane, the owner, came out prior to the actual cleaning to do a walk through and understand what I really need and want. She was very open with listening to my needs and what type of products I wanted used in my home. Kelly, who did the actual cleaning, was amazing. Not only was she so polite and sweet, but she did a fantastic job. I am so pleased, that I now need to find a way to have Start Fresh Cleaning come 2 times a month. Jane was so helpful, and very willing to work on a price that works for both of us. I hope that my husband and I can do this, because I'm wishing I would have started hiring someone a long time ago! You can't go wrong with Start Fresh. At least talk with Jane, have her come out, and decide for yourself. more

I have been using Sart Fresh cleaning service for several years and am always pleased. It is so nice to have the same group of ladies come each month, always on time and cheerful. It is awesome to have my house cleaned from top to bottom all at once each month. They are very flexible if I need to change days or skip/add a cleaning....If you have a problem, all it takes is a phone call and it will be taken care of immediately. more

I have used Start Fresh for a long enough time to know a good clean when I see one. They are the best company around this part of North Carolina. more

I received services today and called in hopes of sharing my experience. After spending almost 5 minutes on the phone receiving a dissertation on how to clean blinds, I felt like a child being reprimanded. While I have been a homeowner for more than 10 years now but in this home only 4, I am fully aware of how blinds are to be cleaned. FYI: My home was not "dirty" per the actual cleaning staff, which is part of my concern. I did not check the area before they left so I gave them a tip. What saddens me most is that I was actually looking to sign up for additional cleaning services and to have a representative in to provide a quote before all the excuses; so much for that thought. LESSON to Owner: Listen more than you speak! more

We have been using Start Fresh for 3 years and they are wonderful. Very reliable, excellent communicators, and flexible. They even started using green products when we asked for them. more

Got a Groupon or Living Social coupon for them. Don't remember which. Was supposed to be for 2 hours of cleaning. Two people came over for 1 hour - guess they figured put together, it was two hours. Could've done a better job myself. more

Owner is very nice but staff is not up to par. she charges and does not give same results more