This is one of those highly motivated sales places. Tho you may come for customer service issues, a salesman will attempt to sell you something. If you do have a sprint phone currently and you want to upgrade. They will try to sell you something expensive. And when making the switch after your purchase, they will sometimes change your plan as they see fit. One way is to start you in a new contract, which means commission to the seller. The products are fantastic, and the presentation in the store is appealing. But you need to take care to make sure that your plan is exactly as you want it. They don't like to take old phones and they do not want to assist in transferring numbers from the old phone to the new phone. I actually had it done a few years ago, but lately they say it cannot be done.
PROS: Excellent products
CONS: High pressure sales environment.
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