Special Occasions & Bridal

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982 Main St Ste 6
Fishkill, NY 12524

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(845) 897-5055
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Women's Clothing

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Retail Shopping

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Apparel

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My friend chose this shop to be in charge of our bridesmaids dresses & alterations. From day 1, the experience was horrible! At the 1st fitting, the salespeople were incredibly ru...

Horrible Alterations, Awful Customer Service 7/16/2007

My friend chose this shop to be in charge of our bridesmaids dresses & alterations. From day 1, the experience was horrible! At the 1st fitting, the salespeople were incredibly rude, uttering comments about some of the girls' weight and commenting negatively on the gown choices. After I was measured, they told me I needed a dress 2 sizes too big because my bust was ""inproportionate"" to the rest of my body. When I went for the 2nd to last fitting, the dress was too big EVERYWHERE inc the bust and needed to be taken in. When I went in for the final fitting, it still wasn't fixed correctly and the woman told me I shouldn't have lost so much weight. How do you lose 3 inches in your bust over a 3 week period? Another one of the girls was forced to buy a plus-sized dress (plus sizes cost more), and wound up having the entire dress taken in to a ""normal"" size (she had only lost 5 pounds total). The shop also told the bride that she can add straps onto strapless gowns for a minimal charge, and she agreed to do so, so we could wear comfortable bras. At my 2nd to last fitting, the straps were completely uneven and you could see my bra. I had to argue with Antionette (one of the owners) to fix them. I took the dress home, assuming she did a good job, and when I tried it on to show my mom, the straps were STILL uneven and the seam holding one of them was coming undone. When I went back to the store to have her fix it, she told me it was my fault because I probably hung the dress wrong (I'm not dumb, I know how to hang a dress). She ""fixed"" them so they were even, but the stitching was completely horrendous and I can't believe this was done at a ""professional"" shop. In the end, not one of us walked out of there with a smile on our faces.There was something wrong with every dress, none of them fit correctly, hems were coming undone everywhere; it was just a horrible experience. If you want rudeness and unprofessionalism, this is the place to go.Otherwise, look somewhere else. Pros: decent dress selection, catalogs, accessories available Cons: extremely rude salespeople, sloppy alterations more
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