Good: Wow! I can't say enough about this company. From start to finish the entire staff was friendly, and extremely professional. I installed a wall bed with storage and a desk in my home. They worked with me to design exactly what I needed. It turned out fantastic and has been a terrific multi-purpose solution for that room. I received numerous phone calls and emails checking in to make sure that I was 100% satisfied with the product and installation. I even received a handwritten thank you not from the owner.