OK, First I wonder why everyone thinks this place is so awesome. I think there may be something funny going on with these reviews. Here's why. I'm currently researching which establishment pays the most on silver. I called this place first and asked them what they were paying for junk silver coins. The answer was 21X face. I then asked them what they were paying for 100oz Engelhard bars, to which the reply was, very rudely ""we don't buy Engelhard bars"". I said ""what?"" Then he said ""We don't buy Engelhard bars, there's to many fakes."" OK. Next call I made was to Dallas Gold & Silver Exchange. WOW, were they professional. ?They had perfect business manners, better price on my silver coins of 21.28X face and guess what? They buy Englehard bars. All my problems fixed with 1 call. Why would anyone say that Southwest is the only place to buy and sell silver and gold, when it only took me 1 phone call to find a better place? Huh?