I disagree with the previous review. I have been taking my 4 pets to this animal clinic since 1998. they are no nonsense, affordable and I have never been 'pressured' in to procedures or items not needed. They have never been rude to me and really do care about my 'babies'. They have had several students working there over the years, but I have never felt that they were more knowledgeable than the doctor. Perhaps they were reacting to your attitude?