I've been a patient at South Austin Medical Center for over 40 years. I've never had a problem getting an appointment (even on the day I call, if necessary), and most people I know say their experience is vastly different. I'm hoping Dr. Graves never retires, although I know that's nonsense. He's been there since Dr. Dittert started the clinic (I went to Dr. Dittert first), so he will retire eventually. I've seen several other doctors at SAMC, and been pleased with them (except for two (2), and I think the problem was a conflict of personality, not their medical practices). All of the staff seem to be very caring about patients, and very serious about their profession. I recommend them to anyone who needs a doctor.