Wow! My husband and I could not be happier with our experience with Smooth Move. Charles and Steven were careful but efficient. They had quoted us 6 1/2 hours, but were done an hour early. With that said, they did not cut any corners. They were very careful with our things. They were mindful when loading and unloading, always laying down mats to avoid damaging the floor or doorways. They were communicative with each other and with us. And they hustled!! Charles and Steven even went FAR above and beyond when we were having exceptional difficulty moving a stubborn treadmill. But they were resourceful and came up with a solution. They made sure everything was just where and how we wanted. They were more than accommodating. We just can say enough nice things about this company--professional, courteous, careful, and hardworking. I recommend them highly.