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Shurgard Self Storage - 1 Reviews - 11334 Lee Hwy, Fairfax, VA - Household Goods Storage Reviews - Phone (703) 591-1955

Shurgard Self Storage

11334 Lee Hwy
Fairfax, VA 22030
(703) 591-1955
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No problems until leaving 12/3/2005

I had a storage unit with Shurgard for a year. They had friendly service and good hours to access my unit. I always felt safe while accessing my things. They have a little retail store that sells basic packing needs and they rent out trucks for moving things. I was told when we moved our things into the unit that we would be able to borrow their unit truck free of charge as long as it was available. I opted not to use it moving in, but upon leaving, I requested it. When I went to pick it up, I was told there was a charge just as if I was renting one of their rental trucks. While this wasn't a huge problem, I was disturbed that their policy had changed during the year I was a customer and they hadn't let me know. more
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